Senior Solutions Engineer

Founded in 2018 with co-headquarters in Dublin and Boston, Tines powers some of the world's most important workflows. Our intelligent workflow platform applies AI, automation, and integration with human ingenuity to drive real business results.

Tines serves a diverse range of customers, from startups to public companies, including Canva, Databricks, Elastic, Kayak, Intercom, and McKesson. As an integrator across the entire tech stack, Tines is vendor-agnostic integrating with any API-enabled service. This flexibility enables our customers to achieve their ...

At Tines, we're driven by our values of Simplicity, Speed, and Soundness. We're committed to delivering exceptional customer experiences while fostering a company culture that nurtures individual curiosity, growth, and integrity. We’re excited about what’s next, and we’re looking for others to join us on our journey...

Strategic Leadership:
Drive the strategic direction for sales engineering within the ANZ region, aligning with overall business goals and objectives
Act as a senior voice of the SE team in setting the direction for sales engineering in the ANZ region helping us evolve to meet overall business goals and objectives
Mentorship:
Mentor and provide guidance to other sales engineers, fostering professional growth and skill development within the team
Thought Leadership:
Represent Tines at industry events, conferences, and webinars, showcasing the value of our solutions and establishing Tines as a thought leader in automation
Complex Problem Solving:
Lead the design and implementation of complex automation solutions for high-profile customers, ensuring successful deployment and integration
Cross-Functional Collaboration:
Work closely with product management, marketing, and engineering teams to influence product roadmap and strategy based on market and customer insights
Customer Advocacy:
Act as a senior advocate for key customers, ensuring their needs are met and their feedback is incorporated into product development
Innovation:
Identify and drive initiatives that enhance the overall effectiveness and efficiency of the sales engineering function, including process improvements and new tool adoption

8+ years of experience in a pre-sales / sales engineering or technology delivery position at a SaaS company
Strong technical background and experience working with APIs, and a curiosity to learn new cloud technologies
Security and/or IT industry experience
Strong skills and experience with uncovering customer needs
Experience with delivering compelling demos to customers and winning technical evaluations
Experience communicating with business and technical audiences
A love for learning, open to giving and receiving feedback and passionate about making clients successful
Project management skills and ability to deliver customer solutions
Analytical skills and the ability to craft actionable insights from complex data
A startup mentality with the ability to adapt in a fast-paced environment
Ability to travel up to 30% - 40%

#LI-SW1
At Tines, we’re all about trying new things and taking the leap. If you’re second-guessing your application, we hope you’ll trust your gut and take the leap too! Applying for a new job isn’t always easy, especially if you’re thinking of a career pivot – but we’re big believers in learning and growth here at Tines, so you’ve nothing to worry about. A variety of experience, perspectives, and voices makes us the company we are. We’d love to hear from you.
Tines provides equal employment opportunities to all employees and applicants for employment without regard to sex, race, colour, ethnic or social origin, genetic features, language, religion or belief, political or any other opinion, membership of a national minority, property, birth, disability, age or sexual orientation.
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