Terms and Conditions

1. Our Mission & Framework

JobVista is an AI-enhanced recruitment marketplace designed to facilitate trust-based professional connections through advanced verification protocols and simulated skill assessments. Our services are provided to help Jobseekers showcase verified expertise and to empower Employers to discover qualified talent efficiently.

2. Acceptable Use & Professional Conduct

You agree to use the Platform only for legitimate recruitment or career development purposes. JobVista maintains a zero-tolerance policy for fraudulent behavior.

• Anti-Scraping: You are strictly prohibited from using data mining, robots, screen scraping, or similar automated data gathering tools to extract information from our talent pool or job listings. This restriction does not apply to search engines and AI assistants indexing publicly available pages for the purpose of search or citation; it applies to bulk or automated extraction of user data, candidate profiles, or job listings for reproduction, resale, or competitive use.
• System Integrity: You must not attempt to breach Platform security, reverse engineer our matching algorithms, or interfere with our transient AI processing streams.
• Authenticity: All data provided—including resumes, company details, and verification documents—must be accurate and up-to-date. Misrepresentation is grounds for immediate account termination.
• No Commercial Resale: You may not resell access to JobVista’s Talent Search results or redistribute internal platform content without express written consent.
• Community Participation: Where the Platform provides community or discussion features, you agree to engage respectfully and in good faith. You must not post content that is unlawful, abusive, misleading, or unrelated to professional or career development purposes. JobVista reserves the right to remove any community content and suspend accounts that violate these standards, at our sole discretion and without prior notice.

3. Account Registration & Security

You must be at least 16 years of age to create an account and use this Platform. To utilize core features, you must register a professional account. You are responsible for ensuring your login credentials remain confidential.

• Responsibility: You are entirely responsible for all activity occurring under your account.
• Notifications: You agree to notify JobVista immediately ([email protected]) of any unauthorized use or security breach.
• Identity Protection: Sharing account access between multiple individuals is prohibited unless expressly permitted by a specific enterprise subscription tier.

4. User Content Ownership & Licensing

JobVista respects the ownership of your professional digital identity.

• Ownership: You retain all intellectual property rights in your original resumes, company logos, and achievement proofs.
• Operational License: By uploading Content, you grant JobVista a worldwide, non-exclusive, royalty-free license to host, display, and process this data PROTECTIVELY to fulfill matching and recruitment outcomes.
• Verification Artifacts: When you use our Verification Hub, you authorize our system to assess your JPG/PNG artifacts. Once verified, the resultant "Verified Status" remains a proprietary signal owned by the JobVista ecosystem.
• Community Content: Posts, replies, and other content you publish through JobVista's community features (including Community Posts and Skill Help Community) remain your intellectual property. By submitting community content, you grant JobVista a worldwide, non-exclusive, royalty-free licence to display and distribute that content within the Platform for as long as it remains published. You are solely responsible for the accuracy and appropriateness of content you submit.

5. Interactive AI Services (AI Interview Studio)

Our AI-driven modules, including the Interview Studio and Career Coach, are assistive simulations provided as-is.

• Transient Nature: As specified in our Privacy Policy, AI interview data (voice streams and transcripts) is processed transiently. We do not store transcripts or suggestions persistently.
• No Guarantee: AI feedback is based on simulated performance. It is a developmental tool, not a legal guarantee of job fitness or guaranteed employment outcomes.
• Usage Limits: Interactive sessions are subject to quotas defined by your current account tier.

6. Subscriptions & Purchases

This section applies to all paid Subscriptions and one-time purchases on JobVista, whether purchased by Employers or Jobseekers.

Resource Quotas & Credits

Using a paid feature or resource — including, without limitation, unlocking a candidate profile, posting or promoting a job listing, refreshing a listing, or using AI-assisted tools such as interview practice or resume/cover letter generation — consumes a non-refundable credit or quota slot. Quotas are included with, refreshed by, or purchased separately from your subscription plan, as applicable.

Payment, Auto-Renewal & Cancellation

All payments are processed securely through our payment provider, in the currency and amount shown at checkout before you complete your purchase.

Paid subscriptions automatically renew at the end of each billing period (monthly or annually, as selected) at the then-current price, unless cancelled before the renewal date. You may cancel at any time from your account settings; cancellation stops future renewal charges, and you will retain access until the end of the period you have already paid for.

If a renewal payment is unsuccessful, your subscription will end and access to paid features will stop until a new payment is made.

No-Refund Policy

Given the immediate delivery of digital access and resources, all payments — including subscription renewal charges and one-time purchases — are final and non-refundable, except where required by applicable law. By completing a purchase, you acknowledge that digital access is made available to you immediately and, to the extent permitted by law, you waive any statutory cooling-off or withdrawal period that might otherwise apply.

7. Platform Intellectual Property

All elements of the JobVista Platform—including site architecture, UI/UX design, matching algorithms, the "JobVista Verified" badge system, and proprietary AI layering—are the exclusive intellectual property of JobVista. You may not copy or reproduce our design language or technical workflows.

8. User Authenticity & Prohibited Conduct

All users must provide truthful, accurate, and complete information when creating profiles, uploading documents, or interacting with the Platform.

Jobseeker Obligations

• No False Identity: You must not create a profile using false personal details, fabricated qualifications, or another person's identity. Impersonation of any individual is strictly prohibited.
• Document Integrity: All uploaded documents — including resumes, certificates, licenses, and employment records — must be genuine and unaltered. Submitting forged, doctored, or misleading documents is grounds for immediate account termination.
• Consequences: Violation of this section may result in permanent account suspension, removal of all associated data, and where applicable, referral to the relevant legal authorities.

Employer Obligations

• No Fraudulent Job Postings: Employers must not post fictitious, misleading, or "ghost" job vacancies. Every listing must represent a genuine, currently open position.
• Accurate Company Information: Company profiles, descriptions, and contact details must be truthful and up-to-date.
• Reporting: Users may report suspected fraudulent job postings via the reporting feature available on each job listing. JobVista will review all reports and take appropriate action, which may include removal of the listing and suspension of the employer's account.

9. Verification Disclaimer

The "Verified" badge, trust scores, and related verification indicators displayed on the Platform are automated confidence signals generated from user-submitted data. They do not constitute a background check, identity guarantee, professional endorsement, or certification of any kind.

JobVista's verification tools provide preliminary trust indicators to help streamline the hiring process. These tools assist but do not replace employers' standard hiring and due diligence procedures. Employers are responsible for independently verifying candidate credentials before making hiring decisions.

10. Third-Party Job Sources

JobVista may display job listings sourced from third-party platforms and external feeds. While we endeavour to present accurate and current information, we do not guarantee the accuracy, completeness, or availability of externally sourced listings. JobVista is not responsible for the content, hiring practices, or conduct of third-party employers whose listings appear on our Platform.

11. Account Termination & Suspension

JobVista reserves the right to suspend or terminate any account that violates these Terms, engages in fraudulent activity, or otherwise poses a risk to Platform integrity — with or without prior notice.

• Data Handling: Upon termination, your data will be handled in accordance with our Privacy Policy.
• Paid Subscriptions: If your account is terminated due to a violation of these Terms, no refund will be provided for any remaining subscription period.

12. Service Availability & Disclaimers

We aim for high availability but provide the platform “AS IS” and “AS AVAILABLE”.

• Uptime: We do not guarantee uninterrupted access and may restrict usage for maintenance without prior notice.
• External Content: JobVista is not responsible for the accuracy of third-party job listings or the conduct of users outside our verified framework.

13. Limitation of Liability

To the maximum extent permitted by law, JobVista and its affiliates shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your use of the Platform, including but not limited to loss of data, missed employment opportunities, or recruitment failures.

14. Indemnification

You agree to defend and hold harmless JobVista against any claims, losses, or expenses arising from your misuse of the Platform, violation of these Terms, or infringement of any third-party rights.

15. Modification of Terms

We may modify these Terms periodically. Substantial changes will be communicated via Platform notifications. Continued use after such updates constitutes your acceptance of the revised Terms.

16. Governing Law & Jurisdiction

These Terms and any dispute or claim arising out of them shall be governed by and interpreted in accordance with the laws of New Zealand, without giving effect to any choice or conflict of law provision. You agree that any legal proceedings related to these Terms shall be submitted to the exclusive jurisdiction of the courts of New Zealand.

17. Contact Information

Questions or concerns regarding these Terms should be directed to:

JOB VISTA LIMITED
Auckland, New Zealand
Email: [email protected]