About the Job
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and ...
We have expanded from voice into three main platforms:
ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
Key Responsibilities
We're hiring our first dedicated indirect tax specialist to own all things indirect tax globally, reporting to the Head of Tax. ElevenLabs sells AI products to millions of users and thousands of businesses all over the world, which means a large and fast-growing indirect tax footprint: 40+ jurisdictions and digital services taxes on the horizon.
This is a hands-on, end-to-end ownership role. You'll manage the full compliance cycle: filings, payments, reconciliations, journal entries, exemption certificates, and audits, while also building for scale: maintaining tax codes and configuration in Stripe, preparing for e-invoicing mandates, and standing up compliance in new markets as we register in new jurisdictions.
You'll be the company's go-to expert on indirect tax — partnering with Finance, Legal, and Product on everything from product taxability and invoicing requirements to customer-facing tax questions.
Required Skills & Abilities
Deep expertise in US sales & use tax — multi-state compliance, nexus analysis, product taxability, exemption certificates, and audit defense — ideally for digital products, SaaS, or electronically supplied services
Working knowledge of international VAT/GST compliance, with the ability to own global filings alongside external advisors
Proven end-to-end ownership of multi-jurisdiction indirect tax compliance — you've run the filings, reconciliations, and audits yourself, not just reviewed them
Strong systems and data skills: experience with billing platforms or tax engines (e.g., Stripe Tax, Avalara, Vertex) and improving processes through automation
Comfortable operating autonomously in a fast-moving environment where you're the sole indirect tax owner
Bonus: experience with US indirect tax audits (state sales tax or gross receipts), e-invoicing mandates, DST regimes, tax engine implementations, or supporting new market launches.
We believe in hiring the best talent in the world to make an impact in the right role at the right time. At ElevenLabs, strong performance creates opportunities for growth. Here are some of the career paths you can expect after excelling in this role:
Build and lead a global indirect tax function as our jurisdiction footprint expands
Own company-wide tax technology transformation, international expansions, and e-invoicing implementations
Broaden into wider tax leadership as our footprint grows
