Patient Support Specialist (9:30am -6pm PST)

Patient Support Specialist at Zócalo Health Remote (Full Time)  Compensation: $26 - $29 per hour Hours: 9:30am - 6pm PST About Us  Zócalo Health is the first tech-driven provider built speci

1–2 years of experience in a contact center, customer service, or patient access role.
Excellent verbal communication skills and comfort making or receiving high volumes of patient calls daily.
Strong interpersonal and listening skills; ability to engage compassionately and build trust quickly.
Ability to meet or exceed performance quotas in a structured environment.
Proficiency with basic computer applications (CRM, scheduling systems, or EHRs preferred).
Bilingual (English-Spanish), both oral and written, is required. If you are not fully bilingual, please do not apply. 

 
Equity compensation package
Comprehensive benefits including medical, dental, and vision 
401k
Generous PTO policy (up to 15 days per year for FT employees)
$1,000 home office stipend
We provide the equipment needed for this role.
Opportunity for rapid career progression with plenty of room for personal growth.

You must be authorized to work in the United States. Remote Work can be done from anywhere in the U.S.
At Zócalo Health Inc., we see diversity and inclusion as a source of strength in transforming healthcare. We believe building trust and innovation are best achieved through diverse perspectives. To us, acceptance and respect are rooted in an understanding that people do not experience things in the same way, including our healthcare system. Individuals seeking employment at Zócalo Health are considered