Event Operations Senior Associate

Garner’s mission is to transform the healthcare economy, delivering high-quality and affordable care for all.

We are fundamentally reimagining how healthcare works in the U.S. by partnering with employers to redesign healthcare benefits using clear incentives and powerful, data-driven insights. Our approach guides employees to higher-quality, lower-cost care, creating a system that works better for everyone. Patients achiev...

Garner is one of the fastest-growing healthcare technology companies in the country. Our products are trusted by the most sophisticated employers and providers in the industry, and we are building a team of talented, mission-driven individuals who are motivated to make a meaningful impact on healthcare at scale.

We are seeking a highly organized, detail-obsessed Event Operations Senior Associate to join our Events team, reporting to the VP, Experiential Marketing. In this role, you will be the operational engine behind Garner's Tier 1 owned events, the multi-day national programs (such as our Strategic Benefits Summit and Nexus by Garner) that bring our most important customers, prospects, and partners together. You will own the logistics that make these events feel effortless: venues, vendors, rooming, transportation, budgets, and flawless onsite execution.
This is a high-ownership, execution-focused role for someone who loves the details and thrives in the run-up to a major event. You will partner closely with the Director of Events and the broader Events team, manage vendors and budgets day to day, and be the calm, organized presence onsite when it matters most.
Garner is headquartered in NYC, but this position is available for individuals who are comfortable with remote work and occasional travel to HQ. 
Expect significant travel, up to 50%, to support Garner's Tier 1 events on the ground, with time spent onsite in the days leading up to and during each event.
Own end-to-end logistics for Garner's Tier 1 owned events, including rooming lists, room blocks, food and beverage, room sets, banquet event orders (BEOs), decor, transportation, offsite activities, and overall onsite flow
Manage venue and vendor sourcing and relationships: run RFPs with our sourcing agency (ConferenceDirect) and destination management companies (DMCs), review contracts for accuracy, pricing, and concessions, and route them through Legal and Finance
Run the operational backbone of each event: build and maintain the production schedule, conduct hotel site visits, and hold weekly check-ins with the hotel and DMC to keep every detail on track
Coordinate all onsite experience details, including swag and gifting, decor, badges, signage, entertainment, photography, room drops, spa, dining, and VIP and attendee transportation
Execute flawlessly onsite: serve as a key operational presence at each event, managing program execution, troubleshooting in real time, and ensuring a seamless experience for attendees and Garner staff
Own event budgets day to day: draft and maintain budgets, process contracts, invoices, and reimbursements with Legal and Finance, and reconcile final numbers after each event
Drive the project management for each event: build and maintain detailed plans and timelines in Asana, and use Slack and Google Workspace to keep the team, vendors, and stakeholders aligned, communicating, and on schedule; confirm Garner attendees and run staff prep meetings in the lead-up to each event
Support post-event wrap-up, including feedback sessions, reimbursements, and final budget reconciliation, capturing lessons learned to improve the next event

3+ years of experience in event operations, logistics, hospitality, or a related coordination role, ideally supporting large multi-day or corporate events
Exceptional organization and attention to detail; you juggle many moving parts at once, approach work with the rigor needed to prevent misses and rework, and keep complex logistics on schedule
A proactive, execution-oriented work style; you prioritize in partnership with your manager, flag early when priorities are unclear or your plate is too full, and get things done quickly without sacrificing quality
Strong vendor and stakeholder coordination skills; you know who to go to for what, clearly articulate what you need from others, and follow up or escalate until issues are resolved
Comfort with event and project tools (Swoogo, Asana, Google Workspace, Slack, or similar) and with budget, contract, and invoice processing; hands-on experience with hotels, BEOs, DMCs, and venue contracts is a strong plus
Willingness to travel to and work onsite at events, including multi-day national programs, with the stamina and poise to execute under pressure
An eagerness to use AI to work more efficiently and consistently. Garner is enabling our teams on Claude Code, and comfort using AI tools to streamline repetitive work is a plus
A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback

This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare.