About the Job
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and ...
We have expanded from voice into three main platforms:
ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
Key Responsibilities
We’re hiring a Conversion Rate Optimization (CRO) Manager to own the experimentation program that turns our paid traffic into signups, activations, and revenue. This role owns strategy and execution across the on-site funnel—from the marketing site and landing pages to signup and partnering with onboarding—and is expected to find compounding conversion gains through a disciplined, data-driven testing program.
The ideal candidate is equally comfortable with the strategy and the execution: forming sharp hypotheses, designing statistically sound tests, building and QA’ing variants, reading results without fooling themselves, and engineering skills to build on-page experiences. You obsess over funnel friction, statistical rigor, and velocity, and you know how to build an experimentation roadmap that ships. This role is highly cross-functional and will partner closely with design, engineering, copy, performance marketing, lifecycle, and product to drive impact.
Own the CRO strategy and experimentation roadmap across the marketing site, landing pages, and signup/onboarding funnels
Form hypotheses from analytics, session data, and user research; prioritize tests by expected impact and effort
Design, build, QA, and launch A/B and multivariate tests; ensure results are statistically sound
Partner with design, engineering, and copy to spec and ship high-quality variants quickly
Analyze results, document learnings, and turn wins into durable improvements across the funnel
Instrument funnel analytics and tracking so conversion impact is measurable end-to-end
Align on-site conversion with paid and lifecycle traffic in partnership with performance and lifecycle marketing
Raise experimentation velocity and rigor as the program scales
Required Skills & Abilities
Proven track record owning a CRO/experimentation program that delivered measurable conversion and revenue gains
Hands-on expertise with A/B testing and CRO tools (Optimizely, VWO, Google Optimize successors, Statsig, GrowthBook, or similar), web analytics (GA4, Amplitude, Mixpanel, or similar), and front-end development (HTML, CSS, and JavaScript)
Strong analytical rigor—you understand statistical significance, sample size, and how to avoid false positives without a second opinion
Experience optimizing signup, onboarding, and landing-page funnels for both self-serve and lead-gen motions
Comfortable working closely with design, engineering, and copy to ship high-quality test variants
Clear communicator who can turn data into decisions and bring the team along
You thrive in scrappy, high-ownership environments and are confident building a program from the ground up
Experience with server-side testing or feature-flag-based experimentation
Experience marketing to technical audiences (e.g., developers, APIs, infrastructure)
Experience standing up experimentation infrastructure or collaborating with data/BI teams
We believe in hiring the best talent in the world to make an impact in the right role at the right time. At ElevenLabs, strong performance creates opportunities for growth. Here are some of the career paths you can expect after excelling in this role:
Lead the experimentation function across the full funnel as the team scales
Expand into broader growth or growth-product leadership
Move into full-funnel growth strategy or a channel-owner leadership role
