NZ Hi-Tech Company of the Year 2023, Cin7 is a fast-growing global software company that provides solutions for modern-day product sellers. We help these sellers keep track of their inventory at scale, and help them sell their products across multiple sales channels around the world.
Cin7 is expanding very quickly with a mission to become the leading Inventory Management Software brand in the world, and we are looking for a motivated and driven individual to join the team. How you'll make an impact:
As an Onboarding Specialist at Cin7, you’ll provide unparalleled service to our customers who have purchased the Cin7 solution to get it up and running and onboard them as a customer. You’ll empower them to streamline their businesses by managing all aspects of the software implementation process including scoping, timeframes, quality assurance, training, liaising with stakeholders, integrating the solution into their infrastructure and workflow and process mapping for efficient usage of the product. This role will help achieve our goal to provide outstanding Professional Service to our customers.
Customer handling and Project Coordination experience, and the ability to manage 10+ small-medium sized onboarding projects at any given time.
Outstanding communication and conflict resolution skills
A professional reliable disposition, with the ability to deliver a high standard of customer service; comfortable working independently.
A customer service champion mentality with a love for seeing your customers thrive
Self motivation, strong organization skills and the ability to be proactive in progressing multiple onboarding projects in parallel
A passion for always bringing your best to any task.
Technical skills to solve problems and implement changes.
Experience in supply chain, back-end retail or wholesale operations, warehouse or inventory management systems, shipping, 3PL, etc.
Knowledge of SQL, HTML and CSS
Hybrid Working Environment - 3 days work from home per week
Option to work 30 days every six months fully remote from anywhere in the world
Celebrate your birthday with a paid day off
A Global Wellness Day celebrated companywide, providing you a dedicated holiday to focus on your own wellbeing.
Fully paid health insurance
Monthly Social Fridays drinks and food on us
Discounted gym membership as well as discounts at some local eateries etc
Recruitment referral bonus
Relaxed dress code
Modern office in Grafton complete with pool table, table tennis, PS5, Coffee machines etc