Senior Site Reliability Engineer

About Us Pushpay is a high-growth Kiwi founded SaaS business that is spread between offices in the United States and Auckland, NZ. We help organizations and communities come together and stay connecte

Delivering business value by designing and developing high-quality software and systems in a highly collaborative environment. Raising the quality, and velocity of other team members.
Engineering Manager or Senior Engineering Manager
Review and debug code, systems and infrastructure
Perform validation and verification testing
Understand and exhibit the company's core values (Values.pdf)
Communicate progress, blockers and risks
Develop tools and automation by producing clean, efficient code
Maintain systems via a mix of manual and automated techniques
Participate in on-call support of the Pushpay products, if on the on-call roster
Review system generated events and alerts and industry sources for operational issues and security concerns
Produce value to the business by regularly shipping robust, high quality features into the production environment
Identify problems and risks in your own work, and that of others. Suggest improvements to design and approach
Be aware of, and contribute to refining, the engineering "lore and custom" (aka. culture, policies, and procedures)
Identify, prioritize and execute tasks in the software development life cycle
Actively improve operability of systems and operational awareness of teams
Take the initiative to identify and/or fix issues before being assigned them
Recruit new Engineers (sales pitch, technical screens)
Contribute to SRE Operability and Architecture Reviews with other engineering teams
Be highly aware of the profound security and compliance ramifications of the nature of our business (specifically our PCI compliance requirements)
Develop high-quality system design and architecture
Break down larger pieces of work into small, well-scoped pieces for other team members
Take end-to-end responsibility on features of increasing complexity
Spend time making sure junior or new engineers unfamiliar with the tech or processes we have understand what they are doing and why they are doing it
Work with Software Engineers, Quality Assistance, Product and other parts of the business to review requirements and proposed solutions and provide input into these processes (which may include ideation, algorithms, processes and feature design) which may constitute intellectual property that belongs to Pushpay
Develop software and tooling (code, algorithms, designs, processes and practices) that will be incorporated into Pushpay products (both internal and external) and associated infrastructure which may constitute intellectual property that belongs to Pushpay

 

Passionate developer of scalable, secure software and systems.
Fastidious architect dedicated to building and maintaining reliable infrastructure.
Proactive researcher of industry trends, consistently integrating new technologies and ideas.
Commercially astute professional with high proficiency in:
Cloud Platforms: AWS, GCP, Azure
Infrastructure as Code: Terraform, Cloudformation
Command Line Environments: Shell, PowerShell, Bash
Database Management: Relational and document-based systems
Web Technologies: HTTP, SSL/TLS, REST APIs, and GraphQL
Programming Languages: Python, Go, Rust, JavaScript, and .NET
Version Control: DVCS (preferably Git)
CI/CD Tooling: GitHub Actions and Jenkins
Project Management: Bug tracking systems such as Jira
Capable architect of complex, end-to-end software solutions.
Excellent communicator, proficient in both written and verbal technical documentation.
Self-managed professional with strong time management and expectation-setting skills.
Collaborative teammate, generous with knowledge-sharing and mentorship.
Strategic thinker able to articulate work in both technical and business-impact terms.

Site Reliability Engineering Team Members, Tech Lead, Engineering Team Members, Delivery Manager, Engineering Managers, Product Managers, QA, On-Call team, IT, Product Marketing, Data Team, Customer Care Team.
Conferences, User Groups, Service Providers and Partners, Integration Partners.
5+ years of relevant SRE, systems or software engineering experience; “relevant” being: Developing Internet-scale multi-user web/mobile/cloud type software products
Applicable tertiary qualifications

Please note: To be considered for this vacancy you must either currently reside in New Zealand, or if currently off-shore, be a New Zealand citizen, permanent resident or resident with valid travel conditions.
 

Permanent Resident