About the Job
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and ...
We have expanded from voice into three main platforms:
ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
Key Responsibilities
As Mid-Market Lead, you will be the strategic driver behind scaling and optimizing our Mid-Market AE organization. You’ll own revenue outcomes and team performance across our Mid-Market segment, with a strong focus on building repeatable, high-velocity sales motions. This role blends hands-on leadership with strategic execution in a fast-growing environment.
In this role, you will:
Define and execute the go-to-market strategy for U.S. Mid-Market accounts, including quotas, segmentation, and territory design.
Lead, coach, and scale a team of Mid-Market AEs, owning recruiting, onboarding, enablement, and performance management.
Own pipeline health and forecasting, driving consistency and improving conversion rates across each stage of the funnel.
Develop and refine sales playbooks, motions, objection frameworks, and deal models tailored to Mid-Market buyers and voice AI / conversational use cases.
Partner cross-functionally with Marketing, Product, Growth, and Customer Success to align positioning, messaging, and expansion opportunities.
Establish feedback loops by synthesizing insights from prospects and customers to help inform GTM strategy and product roadmap decisions.
Required Skills & Abilities
7+ years of SaaS or technology sales experience, with meaningful experience leading or scaling Mid-Market AE teams.
Demonstrated success surpassing revenue targets in a Mid-Market or velocity-oriented sales environment.
Strong command of sales metrics, funnel optimization, forecasting, and process rigor.
Experience selling technical, AI, or API-driven solutions to Director- and VP-level stakeholders.
Excellent communication skills and ability to influence across teams and seniority levels.
Comfortable operating in fast-paced, ambiguous, high-growth environments with high ownership.
