Senior/Staff Software Engineer (FE Leaning)

At Auror, we’re empowering the retail industry to tackle theft and Organised Retail Crime, a $150 Billion problem globally. It’s high volume crime that’s increasingly organised in nature and is putting people, retailers, and communities at risk every day.

Founded in New Zealand 13 years ago, we’re working with some of the best and largest retailers in the world across the US, Canada, Australia, New Zealand, and the UK.

Auror is connecting people and intelligence to reduce crime. We’re using technology for good.

As a Senior / Staff Software Engineer, Frontend Leaning, in Risk Detection, you’ll be a senior individual contributor working on one of Auror’s most strategically important product areas.
You’ll help shape the experiences that enable retailers to understand, investigate, and respond to crime in real time, including capabilities across Auror Subject Recognition (ASR) and our broader Risk Detection platform.
This is a frontend-leaning role, but not a frontend-only role. You’ll spend much of your time working in React and TypeScript, shaping complex product experiences and frontend architecture, while being comfortable moving through APIs, services, data flows, and our .NET backend when solving an end-to-end problem requires it.
Risk Detection presents some unusually interesting product and engineering challenges. Detections can originate from cameras and edge systems, flow through distributed cloud services, and need to become clear, timely, actionable experiences for users within seconds. The interfaces we build need to communicate complex information simply, perform reliably under real-world conditions, and support responsible decision-making in a sensitive domain.
You’ll work closely with Product, Design, QE, and engineers across the stack to turn ambiguous problems into thoughtful, scalable product experiences. At Staff level, you’ll also influence technical direction across teams, establish patterns that improve how we build frontend software, and help other engineers solve complex problems without needing formal people-management responsibilities.
Success in this role means shipping high-quality customer experiences, raising the technical bar across our frontend systems, making the engineers around you more effective, and helping Risk Detection evolve as Auror expands into new customers, regions, and detection capabilities.
Design and build sophisticated product experiences across Auror’s Risk Detection capabilities, including ASR.
Turn complex detection, identity, alert, and investigation workflows into intuitive experiences that help users understand what is happening and take appropriate action quickly.
Work closely with Product and Design from problem discovery through delivery, bringing engineering thinking into product decisions early rather than simply implementing finished designs.
Champion accessibility, usability, performance, and resilience as fundamental parts of product quality.
Help define and evolve the architecture of our React and TypeScript applications so they remain maintainable as product complexity and team size grow.
Establish pragmatic patterns for state management, data fetching, component design, testing, observability, performance, and frontend platform concerns.
Identify areas where shared foundations, abstractions, or tooling can meaningfully improve developer productivity without introducing unnecessary complexity.
Make thoughtful build-versus-buy and short-term-versus-long-term trade-offs, clearly communicating the reasoning behind important technical decisions.
Work beyond the browser when required, contributing to APIs, services, event flows, and .NET systems to deliver complete customer outcomes.
Develop a strong understanding of the systems behind Risk Detection, from POI enrolment and detection processing through to the experiences customers use every day.
Partner with backend, edge, platform, and other product engineers to design cohesive solutions across system boundaries.
Break large or ambiguous technical problems into safe, meaningful increments that can be delivered and learned from quickly.
Provide technical leadership through design reviews, pairing, code reviews, RFCs, mentoring, and hands-on implementation.
Help engineers make sound decisions around architecture, reliability, testing, security, privacy, and maintainability.
Identify systemic engineering problems and drive improvements that benefit more than one feature or squad.
At Staff level, influence engineering direction beyond the immediate team and help create alignment where problems cross team or domain boundaries.
Thoughtfully incorporate LLMs and agentic engineering tools into development, testing, code review, debugging, and delivery workflows.
Experiment with new approaches while maintaining appropriate human oversight, security, privacy, and quality controls.
Share successful practices with the wider Engineering team and help establish repeatable patterns that make engineers more effective.
Strengthen observability, operational readiness, and incident response for the customer experiences and services you work on.
Design for systems where latency, correctness, and reliability directly affect customer trust.
Champion privacy-conscious engineering, particularly where experiences involve biometric or other sensitive information.
Help ensure our technology meets regulatory and retailer expectations while still enabling product innovation.

Strong frontend engineering expertise: Deep experience building sophisticated production applications with React and TypeScript, including the architectural judgement required to keep large frontend systems maintainable over time.
Product engineering mindset: You care about the customer problem as much as the implementation. You work effectively with Product and Design, challenge assumptions constructively, and use technical insight to improve the solution.
Full-stack fluency: You’re frontend leaning rather than frontend limited. You’re comfortable reasoning about APIs, distributed systems, data flows, and backend services, and ideally have experience with C#, .NET, or a comparable server-side ecosystem.
Technical leadership: You raise the capability of the engineers around you through clear technical thinking, mentoring, reviews, documentation, and example. Staff candidates will have demonstrated influence across multiple teams or a broader engineering domain.
Architecture and systems thinking: You can move between detailed implementation decisions and the wider system, considering performance, scalability, reliability, maintainability, privacy, and customer experience together.
Pragmatic decision-making: You know when to invest in foundations and when to ship the simpler solution. You can navigate trade-offs between immediate customer value and long-term technical health.
Delivery mindset: You turn ambiguous or complex problems into meaningful, shippable increments and take ownership of getting software safely into customers’ hands.
Passion for product quality: You see quality as more than visual polish. Accessibility, reliability, performance, security, data integrity, and operational excellence are all part of building a great product.
Clear communication: You can explain complicated technical concepts and trade-offs to engineers, Product, Design, and non-technical stakeholders.
Curiosity about AI-assisted engineering: You’ve used, or are excited to use, AI and LLM tooling thoughtfully to improve software engineering workflows and outcomes.
We are looking for people who demonstrate a strong alignment to our Guiding Principles (you can find these on our Careers page).
Auror is committed to providing an inclusive and accessible application process to all candidates and we are actively working to improve diversity within the tech industry. We celebrate diversity and inclusiveness at Auror, regardless of (but not limited to) race, gender, sexual orientation, family status, religion, ethnicity, national origin, physical disability, veteran status, or age.
If you need adjustments to any part of our recruitment process because of accessibility reasons, please do not hesitate to let us know during the application process. We will work with you to identify adjustments that will allow you to perform at your best.