Data Centre Field Service Technician

Through ground-breaking research and development, we invented a verticalized AI Factory - a new class of digital infrastructure that replaces traditional data centres. Built on new approaches to liquid cooling, energy management, water use and modular construction methodology, the Firmus AI Factory delivers low-cost...

We provide customers access to energy savings via our large-scale GPU cloud, Firmus AI Cloud. Rated Silver in The GPU Cloud ClusterMAX™ Rating System, our cloud empowers developers, enterprise, education and government users to train AI models with unmatched efficiency and cost savings. With an ever-growing list of ...

A fast-paced and dynamic environment working with next-gen technology. You’ll be operating at the intersection of sustainability and artificial intelligence – helping to transform an industry.

Equipment Maintenance & Repair: Inspect, maintain, install, and repair mechanical, electrical, fibre network ,and ancillary systems to ensure reliable operation.
Troubleshooting & Fault Resolution: Diagnose and resolve technical issues efficiently, applying practical solutions and escalating when necessary.
Deployment & Commissioning Support:
Assist with installations of equipment, modifications, and setup under the direction of the site manager.
Support HyperCube fluid handling (fill/drain) and load bank installation/removal during commissioning.
Assist with network cabling and integration.
Support site teams during commissioning, testing, and equipment setup.
Operations & Site Management: Perform basic fault-finding, reset circuits/pumps, remove and repair faulty equipment, maintain site cleanliness, and comply with OHS requirements.
Stakeholder Communication: Provide timely updates and technical support to project and operations teams, ensuring smooth collaboration.
Documentation & Reporting: Keep accurate service records, equipment logs, and submit required documentation promptly.
Safety & Compliance: Adhere to safety protocols, maintain PPE, first aid kits, and eyewash stations.
Training & Development: Stay current on equipment, processes, and industry standards through ongoing learning.
Inventory & Quality Control: Maintain tools, spare parts, and equipment inventory; conduct quality checks post-maintenance or repair.

 

Familiarity with fibre hygiene and testing fibre networks.
Familiarity with data centre apparatus is a plus.
Diploma or equivalent, technical certification, trade qualification.
At least 3 years of relevant experience in a similar role, including hands-on experience with equipment maintenance and repair.
Good problem-solving and communication skills. Proven to be able to work effectively under direction.
Ability to work independently and as part of a team.
Ability to work flexible hours, including evenings and weekends, as this position is part of a 24/7 operating roster.
Must hold an unrestricted driver’s license.
Electrical license (for electrical staff only).