About the Job
Change the game for how work gets done at Zip, turning agentic AI opportunities into practical products that make a meaningful difference for our teams
Bring strong product discovery and product management experience, plus a practical understanding of AI, automation and agentic technologies
Work flexibly from our Sydney or Melbourne office, partnering closely with Data & AI and teams across Zip
Required Skills & Abilities
Zipsters work on a broad range of initiatives, and our skills and experiences all look a little different. What really matters to us is that you’re a great fit with our four Values, and have a desire to learn and grow.
So whether you meet some or all of the desirable attributes below, we’d still love to hear from you:
Strong product management experience, with the ability to take complex opportunities from an ambiguous problem through discovery, delivery and continuous improvement
Strong product discovery skills and an ability to understand complex workflows, uncover underlying problems and translate them into clear product opportunities
A practical understanding of AI, automation and agentic technologies, with the judgement to recognise where they can create meaningful business value
Experience partnering with Data, AI, Engineering or other technical teams to turn business problems into scalable product solutions
Strong systems and process thinking, with an ability to connect the dots across people, processes, data and technology
Experience using experimentation, data and qualitative insights to prioritise opportunities and make effective product decisions
Strong communication and stakeholder influencing skills, with the ability to navigate competing priorities and bring people with you through change
Commercial and operational judgement, balancing business value, user experience, scalability, delivery complexity and risk
A mindset that embraces AI and new tools to adapt, learn and grow.
An aptitude for identifying and managing risks. Whether you are a People Manager or an Individual Contributor, we are all leaders at Zip, therefore effective risk management is important to how we run our business and part of all our roles.
Our values in your DNA. Customer First, Own It, Stronger Together and Change the Game.
As we write this next exciting chapter in our story, we will continue to move at pace and embrace change. For you, this might mean opportunities to learn new skills with hands-on experience, broader responsibilities, or the buzz of seeing your work impact customers faster.
Zip is a place where you’ll get out exactly what you put in. When you join the team, we'll do our best to make sure you can be yourself and surround yourself with smart, friendly colleagues and leaders who have your back, so that you can make the big things happen.
Zipsters tell us these are just some of the best things about working here. You’ll also receive:
25 days paid leave annually, including birthday leave and quarterly wellbeing days
16 weeks paid parental leave for primary carers, and 4 weeks for supporting carers
Family support policies including miscarriage bereavement leave and domestic violence leave
Mental health and wellness initiatives, including $299 annual wellbeing allowance, free access for you and family members to our EAP service Sonder, discounted private health insurance and great rates on fitness sessions through ClassPass
2 days paid volunteering leave per year
Access to the Flare Benefits Hub and Novated Leasing for savings across lifestyle, essentials and wellbeing
Fee-free Zip products, and discounts with Zip merchant partners (AU)
Team social events, epic offices, free breakfast daily, and weekly free lunches (Sydney and Melbourne)
