About the Job
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and ...
We have expanded from voice into three main platforms:
ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
Key Responsibilities
You will help build and scale the next phase of ElevenLabs’ partner ecosystem.
Build the ElevenLabs Partner Marketplace. Create a destination where customers can discover agents, applications, integrations and services built by our ecosystem, and where developers and partners can showcase and distribute what they build.
Scale partner engagement with AI. Develop new ways to onboard, enable and grow a broad partner ecosystem through automation and AI-powered experiences, while ensuring our highest-priority partners continue to receive focused support.
The goal is to create a strong ecosystem flywheel: more customer demand attracts more builders, more builders create more valuable solutions, and those solutions create more value for customers and partners.
This is a highly cross-functional role working across Partnerships, Product, Engineering, Marketing and Sales.
Own the marketplace from early concept through launch and ongoing growth.
Define how partners list agents, applications, integrations and services, and how customers discover and evaluate the solutions most relevant to them.
Work closely with Product and Engineering on the marketplace experience, including listing workflows, discovery, search, analytics and partner tooling.
Help make the marketplace an active source of customer discovery and demand, not simply a directory.
Build programs and product experiences that connect ElevenLabs customers with relevant partner solutions across our website, product, sales motions and campaigns.
Create meaningful distribution for developers and partners building on ElevenLabs.
Develop AI-powered experiences that help partners onboard, learn, activate and grow with ElevenLabs.
Use partner and product signals to deliver relevant enablement, recommendations, campaigns, incentives and opportunities at scale.
Identify areas where automation can make partner engagement faster, more personalized and more effective.
Build scalable programs that help partners move from onboarding to activation and measurable business outcomes.
Own key parts of the partner lifecycle and continuously improve activation, marketplace participation, customer engagement, pipeline and partner-sourced revenue.
Required Skills & Abilities
You are a builder who enjoys taking ambiguous, early-stage problems and turning them into scalable products and programs.
You understand marketplaces, developer ecosystems, PLG or platform businesses and the dynamics that make them successful.
You think about partnerships through a product, growth and customer lens.
You are comfortable working with AI and excited about using it to create better partner and customer experiences.
You can work effectively across Product, Engineering and GTM teams.
You are analytical and focused on measurable outcomes such as activation, engagement, conversion and revenue.
You move quickly, experiment, learn and iterate.
You will have built a marketplace that customers use to discover valuable solutions, created meaningful distribution for developers and partners, and developed scalable, AI-powered ways to engage a much broader ecosystem.
Success means making ElevenLabs a more valuable platform for both sides of the ecosystem: partners build because they can reach customers, and customers benefit from a growing range of solutions built on ElevenLabs.
