About the Job
As a UX Designer 2, you will be crafting exceptional experiences for community members and our customers across desktop and mobile platforms. You leverage AI-powered tools and modern design practices to accelerate delivery while maintaining quality and user-centered design principles.
In this role, you partner closely with your product-area UX lead, product managers, engineers and stakeholders with a strong team spirit. You have the confidence to design scalable solutions for projects of different sizes, using AI to iterate rapidly while relying on human-centered insights and best practices.
Delivering world-class product design in a collaborative team environment, leveraging AI tools to accelerate iteration cycles while maintaining design quality and user-centered outcomes
Required Skills & Abilities
UX and design domain knowledge is important, with understanding of how AI tools enhance rather than replace core design thinking
Passion for all things UX related, especially around connecting people through technology
Demonstrable knowledge of best practices in interaction design (i.e., user scenarios, user flows and rapid prototypes) and a good understanding of user behavior
Proficiency with AI-powered design tools and willingness to explore emerging technologies - e.g., Figma AI features, Claude, Gemini, or similar tools for design iteration, research synthesis, and documentation
Ability to strategically integrate AI throughout the design process to accelerate delivery while maintaining quality, including: using AI to explore design variations and concepts, leveraging AI for research analysis and pattern identification, employing AI to create specifications and documentation efficiently
A team player who shares knowledge and experience with teammates, including best practices for AI tool usage and new collaboration patterns enabled by modern workflows
A learning mindset and hunger to grow, evolve and develop excellence in lean, AI-enhanced, and deeply collaborative UX practice
A strong grasp of user-centered design including usability and accessibility concerns, with understanding of how to validate AI-generated outputs against these principles
You care about bringing delight to your design so examples of micro-interaction works will be crucial
Ability to iterate your designs and solutions efficiently and intelligently, using AI to explore more options faster while applying human judgment to make final decisions
Openness to receiving feedback and constructive criticism, and the willingness to share useful feedback with colleagues, bringing your full and whole self to the team
Ability to identify and articulate user problems clearly
Effectively communicate design processes, ideas and solutions to teams or stakeholders - early, regularly, with no-surprises, leveraging AI-generated documentation to maintain clarity
Able to make user-centric decisions for short and long-term projects
Find ways to champion and facilitate frequent evaluation of design ideas with users at various stages of the product design life cycle
Collaborate constructively with other team members and stakeholders by taking them through the journey via storytelling, efficient communication and good rationale
Not satisfied with delivering just functional or usable features, you have a strong desire to elevate our experiences by championing innovation and encouraging your team members to push the envelope in product development and delivery
Have the zest for the latest digital technology, including emerging AI capabilities and how they can enhance the design process
Able to build rapport with your team members and take the initiative to improve our existing experiences
Be self-managed in your projects, and contribute to a fun-loving and blameless culture
Understanding of modern design system practices and component-based design approaches that enable consistency at scale
UX Manager, Product, UX, Engineering, On-call, Marketing, and Customer Success team members. Product and Engineering managers/leaders.
Customers, Conferences, Community and other User Groups, Communities of practice
3+ years of digital or product design experience, majority in SaaS
Demonstrated experience or strong willingness to learn AI-powered design tools and integrate them effectively into the design process
