Senior Digital Account Manager - Maternity Cover (Freelance)

VML is a global creative company that combines brand experience, customer experience, and commerce to create connected brands that drive growth. Guided by a Human First philosophy, VML is known for its innovative work for brands and consistently ranks among the world’s leading creative companies, including the WARC ...

VML is part of WPP, the trusted growth partner for the world's leading brands. Powered by exceptional talent and our agentic marketing platform WPP Open, WPP unites cutting-edge media intelligence and data solutions, creativity, production, enterprise solutions and expert strategic counsel.

For more information, please visit www.vml.com and follow along on  LinkedIn #WeAreVML.

Monitor client relationships at key moments — presentations, approvals, escalations, and strategic reviews — in coordination with the Social Media Managers responsible for daily contact.
Manage the day-to-day operations of the accounts, ensuring compliance with timelines, deliverables, and expectations.
Oversee and coordinate 360 campaigns from briefing to execution, ensuring alignment among all involved parties.
Support budget management and control per client, as well as the monitoring of billing processes.
Participate in and support shoots and content production, ensuring the connection between the client, the creative team, and production partners.
Prepare and monitor status reports, contact reports, and project documentation.
Actively collaborate with the Social Media Creative & Strategy Lead on strategic planning and responding to briefings.
Identify growth and upsell opportunities within the managed accounts.

Minimum of 5 years of experience in account management and/or client management within an agency context, with a focus on social media.
Solid knowledge of the social media ecosystem (Meta, TikTok, LinkedIn, YouTube, among others).
Proven experience in overseeing 360 campaigns and content production projects.
Familiarity with budget management and billing processes in an agency environment.
Excellent organizational skills, priority management, and attention to detail.
Communicative and proactive profile with a strong client-oriented focus.
Fluency in Portuguese and English (spoken and written).
Immediate availability will be considered a plus.
Avaliable and open for a 6-month freelance contract 

 
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
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