Workplace Operations Specialist - UK (Contract)

The world’s most influential enterprises trust Zip, including T-Mobile, OpenAI, AMD, Mars, Dollar Tree, and more. Together they’ve saved over $8 billion and processed over $500 billion in spend. Zip’s team includes product leaders from Apple, Airbnb, and Meta, as well as former procurement leaders from United Health...

Backed by Adams Street, Alkeon, BOND, CRV, DST, Tiger Global, and Y Combinator, Zip has raised $371 million, most recently at a $2.2 billion valuation and has been recognized by Forbes Fintech 50, Fast Company's Most Innovative Companies, Inc. Best in Business, and LinkedIn Top Startups.

As our Workplace Operations Specialist in our London office, you’ll bring a blend of hospitality, operational excellence, and strategic thinking to everything you do.This role requires 5 days in office during business hours to ensure an excellent onsite employee and visitor experience. This role is a 1 year contract...

This role blends hands-on execution with vendor coordination, employee experience, and operational rigor—ensuring the office runs smoothly, is well-maintained, and remains a welcoming environment for employees and guests.
Support daily operations of the London office, ensuring a clean, organized, and functional environment.
Act as the first point of contact for workplace-related questions and requests.
Manage office supplies (ordering, stocking, organizing, and replenishment).
Coordinate deliveries (ordering, receiving, unpacking, and recycling packaging).
Maintain shared spaces including kitchens, snack areas, and meeting rooms.
Manage room bookings and ensure spaces are set up appropriately.
Submit and track facilities requests and resolve day-to-day office issues.
Coordinate vendor services including janitorial, facilities, and food programs.
Build strong working relationships with vendors and building management.
Track service schedules and ensure consistent service delivery.
Escalate issues or service gaps as needed.
Partner with building management on office operations, updates, and compliance needs.