Product Program Manager, Roadmap Planning & Program Management

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The Roadmap Planning & Program Management team sits at the intersection of strategy and execution with the aim of planning and delivering the company’s priority products while providing executives the visibility and input they require to guide bi-annual releases.

You will be involved in driving impact on the company roadmap and scaling product-focused program management. As our team grows, we are at the heart of the cross-functional collaboration that connects leaders across design, product marketing, engineering, supply, marketing, operations and other teams. Together, we d...

Partners with engineering, product marketing, design, community support, and other cross functional teams to deliver software product programs with the highest quality and on schedule
Understands dependencies across functions to optimize the overall system and deliver the highest quality offerings at scale 
World-class communicator that can simplify the complex 
Anticipates upcoming risks and issues and develops risk mitigation strategies proactively in a fast pace environment
Brings an experienced product mindset to tie strategy and execution together 
Develops program plans that are unique to each initiative and require strategic thinking 
Operates at a variety of altitudes by tailoring communication style and approach 
Expert collaborator that is able to understand consumer, technology, and design
Goes beyond status reporting to drive issues to resolution 
Understands best practices, drives improvements, and focuses on simplification

8+ years of  experience in a combination of program management, product management, or business operations managing sophisticated software product programs from end to end in a creative-led, fast paced environment
Strong product and/or technology experience including product management or engineering (software preferred) 
Demonstrated ability of shipping software products at global scale having overcome a variety of challenges
Critical thinking skills to develop bespoke program plans that are custom to the needs of the specific program 
World-class verbal and written communication skills that can simplify complex topics 
Exceptional influencing and presentation skills 
Proven ability to build strong relationships and be a trusted agent for change with business leaders (up to the executive level)
Track record for successfully managing ambitious and operationally complex projects with cross-functional teams across product development, product marketing, design, marketing, and operations 
Expertise in using program management tools such as Airtable, Asana, Jira, Smartsheets, etc.
Thrives in ambiguity in a fast-paced, hyper-growth organization