Senior Associate, Marketing Operations

Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, t...

The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your wo...

We are looking for a Senior Associate, Marketing Operations to own the operational engine behind Garner’s demand generation motion. You will run day-to-day campaign operations, deliver marketing reporting and analysis, and keep lead data flowing to sales with speed and fidelity. This is an automation-first role: you...

This role will be based in our New York City office (in the Financial District). You must be willing to work in the office 3 days per week on Tuesday, Wednesday and Thursday.
Own campaign operations end-to-end, including campaign enrollment, list processing, tracking setup, and CRM data hygiene, ensuring every campaign is accurately tracked and attribution is preserved
Own the marketing ops request queue, triaging and delivering requests within SLA and escalating only what requires systems-level judgment
Use AI tools and automation to convert repetitive campaign ops and request work into hands-free, monitored processes, measured by declining manual effort per campaign
Deliver marketing reporting and analysis, maintaining and automating the reporting library (recurring refreshes and event, webinar, and email performance reports) and executing one-off data pulls and analyses as needs arise
Own day-to-day lead routing operations, monitoring flow health, resolving routing exceptions, and maintaining speed-to-lead as routing logic and data sources evolve

1–3 years of experience in marketing operations, revenue operations, or a related operational role, preferably at a B2B organization
Hands-on HubSpot experience (workflows, forms, segmentation); Salesforce familiarity is a strong plus
An automation-first mindset: you’re comfortable with detail-oriented execution, and you’re routinely asking how a process could be made repeatable or hands-free
Fluency with AI tools (e.g., Claude) applied to real workflows, or strong motivation to build it fast
Data comfort: confident building reports and working in spreadsheets; SQL or Python exposure is a plus
A self-starter mindset toward understanding, documenting, and navigating new systems

You’ll work on problems that matter, at a company working to change healthcare at scale. You’ll work at the intersection of AI and systemic healthcare reform, where the problems we solve are as interesting and compelling as the mission.
At Garner, you’ll take on real, ambitious problems with real ownership and autonomy, alongside exceptional, principles-based people who genuinely want you to win. It’s demanding by design. You’ll be challenged to stretch beyond what you thought possible and receive consistent coaching to help you grow and do the best work of your career. This isn't the right fit for everyone, and that's intentional. The people here are driven by what's at stake for real people, and that's what gives our intensity its purpose.