Manager, Client Services, India

WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.

For more information, visit wppmedia.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

This role reports to the Associate Director - Ecommerce
Opportunity to work with one of the fastest growing industry
Culture of learning, opportunities, creativity, and teamwork
Opportunity to work with some of the biggest brands across industries
Develop and advice on campaign strategies for clients across marketplaces, quick commerce and grocery platforms, in accordance with brand goals
Ensure consistent and efficient planning, execution, analysis, and optimization of campaigns as per brand’s objectives to ensure stellar customer experience
Review performance of key metrics against set goals, benchmarks and previous performance
Work closely with the internal stake holders / subject matter experts / channel intelligence team to ensure comprehensive e-commerce approach for both media & non- Media
Identify trends, benchmarks and best practices
Maintain P&L to ensure profitability and optimum utilization of resources for concerned
You will have started making significant business impact through your understanding, knowledge, and initiatives
You would have successfully accelerated this vertical in the agency
WPP Media is seeking a Manager-Ecommerce with 3-5 years of work experience who will be responsible for managing the e-commerce media planning & execution for one of the largest CPG clients in India
Experience in working across search campaigns and display campaigns across platforms like Blinkit, Swiggy Instamart, Zepto, Amazon, FK
He/she will work as part of an integrated offline + digital team that manages the entire ecommerce media strategy, planning & deployment mandate for the client in the India
He/she will lead all campaign operations and reporting across Amazon, Flipkart and other digital platforms in collaboration with internal client team and also the digital + e-commerce team POCs at the client end.

Bachelor’s degree
3-5 years’ experience in Experience preferable at brand side or private label at ecommerce platforms
Any experience on platform search on ecommerce sites is a plus
Sound knowledge of prevailing procedures and ways of working in e-commerce & overall Digital marketing
Unmatched supervision, research, and troubleshooting
Exceptional consulting and quality assurance abilities
Exceptional presentation and communication skills
Analytical, organized and detail-oriented
Collaborative partner, even tempered in a deadline-driven environment
Assertive and collaborative with ability to motivate others to succeed
Prior experience of working with eCommerce Marketplace platforms or brands handling marketplace media or media agencies handling performance marketing on marketplaces
Experience on Quick
Expertise and thorough understanding of e-commerce business and media landscape
Hands On with MS Excel, Amazon Pi, Flipkart Brand Insights and respective ad platforms
Good to have - prior experience of handling client/ brand relationships, Planning & Strategy exposure