Head of Finance Operations

Stripe's Finance Operations (FinOps) organisation delivers elegant financial services that are efficient, precise, and resilient—yielding a consistent, delightful experience grounded in controllership. Our service pillars span Accounts Payable, Accounts Receivable, Travel & Expense, Payroll, and Monetisation Operati...

Accounts Payable & Vendor Onboarding — end-to-end supplier invoice processing, payments, and vendor lifecycle management

Travel & Expense — T&E policy compliance, employee reimbursements, and corporate card management

As Head of Finance Operations, Bangalore, you will own the strategic and operational leadership of the entire BFin organisation. You will manage a team of team leads and managers—each running a distinct FinOps pillar—and will be the senior operational voice for Stripe's finance hub in India.
This is a builder and operator role. You'll set direction, elevate your managers, improve processes, and build trust with global Finance leadership—all simultaneously. You'll have a direct line to the global Head of Finance Operations and be a key contributor to decisions that shape how Stripe's financial services scale.
Own the full people leadership of BFin: manage 4–6 team leads and managers across AP, T&E, Payroll, MonOps, and Controllership, with a combined org of 60–100+ Stripes
Set a clear performance bar, develop your managers' leadership capabilities, and build a culture of ownership, precision, and psychological safety
Actively manage talent density—attract strong candidates, address underperformance decisively, and retain top performers through meaningful development
Partner with the global Head of Finance Operations to translate Stripe's FinOps strategy into clear BFin operating plans and Stripe OKRs
Ensure every manager in Bangalore understands what they're building toward, how their work connects to company outcomes, and where they have autonomy
Represent BFin's capacity, capabilities, and constraints in global planning; advocate credibly for resourcing decisions
Own BFin's key service metrics: accuracy rates, processing cycle times, SLA adherence, cost per transaction, and employee satisfaction
Establish a continuous improvement cadence—regularly auditing processes, identifying root causes of friction, and driving structured remediation
Champion Lean, Six Sigma, or equivalent methodologies as a discipline embedded in culture, not just process documentation
Partner with FinOps Strategic Enablement to identify AI and automation opportunities; fix the process before automating it
Design and maintain the organisational model and operating cadences that will support 2x–10x volume growth without proportional headcount growth
Define and evolve BFin's service catalogue, tiering, and SLAs in coordination with global FinOps leadership
Ensure finance systems, controls, and data quality standards in Bangalore are fit for a public-company-ready financial infrastructure
Embed strong internal controls into every BFin process; partner with Accounting, SOX, and Internal Audit to maintain a robust controls environment
Proactively identify control risks, escalate with appropriate urgency, and own remediation
Maintain compliance with regulatory, tax, and entity-specific reporting requirements across Stripe's India-based legal entities
Build trusted partnerships with global Finance Operations leads, Accounting, Legal, HR, and Engineering
Communicate BFin's roadmap, achievements, and blockers with clarity and data—this is Stripe, so you need to write well
Navigate ambiguity, manage competing priorities, and drive alignment across time zones without escalating unnecessarily

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
18+ years of relevant experience in Finance Operations, Accounting Operations, Shared Services, or Business Finance—including meaningful experience in a GCC, Captive, or SDC environment
Proven manager of managers: you've led teams-of-teams with 40+ total staff across multiple functional domains; your direct reports are themselves people managers
Operational builder: you've moved a Finance Operations org from one level of maturity to the next, with concrete, measurable outcomes (reduced error rates, faster cycle times, scaled volume without proportional cost growth)
Deep domain expertise in: Accounts Payable, Payroll, Travel & Expense, Accounts Receivable / Billing, Monetisation / Revenue Operations, or Corporate Controllership
Structured improvement methodology: direct, hands-on experience with Lean, Six Sigma, or formal process redesign—not just conceptual familiarity
Track record of driving AI and automation adoption within Finance Operations or Shared Services
Exceptional written and verbal communication; comfortable presenting to senior leadership and reconciling multiple stakeholder perspectives in writing
Bachelor's degree in Finance, Accounting, Business, or a related field
Experience at a high-growth technology company or fintech
Familiarity with enterprise finance systems: Oracle Fusion, Workday, Anaplan, or equivalents
Experience leading distributed teams across multiple time zones with US/global counterparts
Working knowledge of India-specific regulatory requirements (TDS, GST, FEMA, labour law) as they intersect with Finance Operations
Build at real scale — Run Stripe's largest Finance Operations hub, with broad ownership and real resources to shape the team
Senior visibility — Direct line to the global Head of Finance Operations, with regular presence in global Finance leadership forums
Transformational moment — BFin is moving from a cost-effective execution hub to a strategic centre of excellence; you'll define what that looks like
AI-forward environment — Dedicated Enablement resources (FinOps Strategic Enablement team) sit alongside your org to accelerate automation and AI initiatives
Global career platform — BFin operates as an integrated part of a global team, providing cross-domain exposure and a clear path for further growth