Operations Associate, New Grad (Mexico)

Stripe was built with simplicity in mind. We strive to deliver frictionless experiences for all of our users, whether they are an Independent Business, Startup, SMB, or Enterprise, and our mission is to provide all Stripe Users with the best support experience possible. Today, Stripe handles over a million support c...

At Stripe, our Mexico City office is a vibrant hub at the forefront of our mission to reshape the financial landscape for businesses worldwide. Our team prioritizes collaboration, innovation, and excellence. As a member of the Mexico City team, you'll be part of a mission-driven community dedicated to enhancing the ...

We cultivate a culture of collaboration, inclusivity, and support where every team member's voice matters. Our commitment shines through as we handle over a million support cases each year, empowering our users not just to solve problems but to achieve their goals.

Have the opportunity to join an operations team across Risk, Product Support, and Financial Crimes
Troubleshoot and solve complex problems
Analyze our processes and instigate changes to help scale our operations and improve user experience
Work closely with other Stripe teams across the globe
Gain unique insights into how thousands of businesses on Stripe scale and operate
Have an opportunity to learn how Stripe operates from the ground up and make a real impact on the future of the organization
Be a part of building a brand-new team and operational culture for Stripe

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
You are a recent graduate with less than 12 months of full-time working experience or a 2025 or 2026 graduate with full-time availability.
You have excellent English communication skills, both written and verbal.
You have a user-first mindset and are energized by the challenge of solving difficult problems.
You excel in analytical thinking and problem solving.
You enjoy learning about technical products and processes. You are an organized self-starter with a passion for finding solutions to our users' challenges.
You have a process-oriented mindset and ability to get things done.
You enjoy working in an in-office environment with strong cross-team collaboration and support.
You are able to prioritize and enjoy working in a quick-moving environment.
You are humble and have a proven track record for working well across teams and with external partners.