Payments Performance Strategist, LATAM

The Global Payments Performance Team identifies payment optimization opportunities for Stripe’s merchants. The Global Payments Performance team serves a critical role both in demonstrating thought leadership on challenging payment topics, and also partnering with our high-potential merchants to set them up for long ...

The Payments Performance Strategist, LatAm, will be responsible for leading data-driven discussions with existing and prospective LatAm merchants on optimisation strategies across a variety of areas including, card network costs, acceptance, fraud, and cross-border flows to start. Initially, the focus will be primar...

Lead discussions with existing and prospective LatAm merchants, and provide the Sales team with tools and training to lead discussions with merchants and prospects.
Serve as both an internal and merchant-facing expert on payment optimisation strategies in LatAm.
Gather and build on Stripe’s wide-ranging payments expertise to create LatAm optimisation narratives/tools supported by rigorous analysis.
Use existing tools to deploy sophisticated optimisation playbooks and analyses across Stripe’s LatAm customer portfolio.
Synthesise and relay customer feedback and our findings to inform Stripe’s product roadmap.
Provide feedback on our tools and playbooks to help continuously improve our self serve offerings

7+ years of experience in payments or operations at a leading technology company, or consultancy in the payments industry, with a focus on the LatAm market 
Understanding of e-commerce payments, cards based payments processing and optimisation strategies
A proven ability to build collaborative working relationships with cross-functional teams.
The ability to deal effectively with ambiguity and thrive in an unstructured, fast-moving environment.
A proven ability to be a self-starter capable of driving business results without significant supervision.
Experience presenting directly to merchants
Serve as a subject matter expert providing both internal and customer-facing advisory in the payments domain.
Develop optimization playbooks and stay updated on industry best practices and Stripe innovations
Excellent verbal and written communication skills.
Strong data processing, organizational and analytical skills.
Language proficiency in Spanish
Experience with SQL, dashboard building, modeling, or reporting
Understanding of card network rules and regulations, local payment methods, and the regulatory environment (PSD2/PSD3)
Experience presenting to senior business leaders