Strategic Business Performance, Central Strategy & Operations

Stripe is looking for a senior product strategist-operator to join the Strategic Business Performance (SBP) team. SBP is the "connective tissue" of Stripe. You will have a front-row seat to how the company operates and a direct hand in ensuring we hit our most important goals. If you are a technical strategist who l...

SBP is a small, high-leverage group within Central Strategy & Operations at Stripe. Our mission is to create strategic clarity around Stripe’s performance. We work with partner teams to report on the business; dive into it to support and pressure-test our strategy, driving change wherever we find soft spots and enab...

We are looking for someone who connects across data, financials and product & business strategy and can unearth a signal in the noise and either fix the problem directly or convene the right people to fix it fast.

In this role, you will work cross-functionally within our group and across Stripe’s technical and user-facing teams to solve problems and design workflows that benefit our users. Specifically:
Own the "Signal": You will define and maintain the metrics that actually matter for in-year performance. You’ll develop a "morning read" discipline—a curated, high-signal view of the business that drives immediate action,
moving far beyond standard dashboarding.
Deep-Dive Interventions: You will lead "surge" projects to diagnose and unblock critical goals at risk. You aren't just identifying problems; you are staying in the arena until the trajectory has measurably changed.
Bridge Product & Strategy: You will translate long-horizon corporate theses into in-year operational reality. You’ll take ambiguous opportunities that cut across product, risk, and marketing and decompose them into structured
workstreams.
Synthesize for Leadership: You’ll think ahead of our executive team, preparing CEO/COO-level materials that translate unstructured signals into structured diagnoses they can act on.
Pressure-test our Assumptions: You’ll work closely with Corporate Strategy and Product teams to identify gaps between our external market forces and our internal execution.

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
12+ years of experience in product/data analytics within product organizations or strategic business performance teams at high-growth tech companies
Experience in Product Strategy, Product Management, or GM-style roles where you owned a P&L or a specific
business outcome
Deeply curious about business models and data, probing into signals, understanding trends and customer usage patterns to uncover novel insights
A proven track record of directly driving business growth through analytical insights and execution
Apply AI to enhance decision-making and operational efficiency, know when and how to use the right AI tools to move faster without sacrificing rigor or quality
Strong product sense and the ability to understand the technical mechanics of how software products are built and scaled
Experience navigating ambiguous, cross-functional problems and leading high-stakes interventions with senior stakeholders
Prior experience with fintech products or complex financial systems is a plus, but not required
Experience facilitating senior leadership/ stakeholder meetings to drive meaningful conversations regarding Stripe’s business performance
Payments ecosystem, or experience in finance or fintech is a plus
Ability to build trust and partner with senior leaders and CXOs
Technical proficiency in SQL / Python / R and data analysis; ability to self-serve and perform independent deep-dives into complex datasets
Experience driving creative solutions with and effectively informing the roadmap of cross-functional teams
Ability to understand the implications of Stripe ships such as product features, policy changes, and marketing outreach on the user experience and resulting support experience