About the Job
Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy a...
Do you want to join a dynamic, creative team? Samsara's Customer & Partner Education team is looking for a trainer to help us scale our reach and customer support globally. As a Sr. Technical Trainer focused primarily on our Scale segment (i.e. Commercial and Mid-market accounts), you'll help thousands of customers ...
This is a remote position open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area.
Key Responsibilities
Do you want to join a dynamic, creative team? Samsara's Customer & Partner Education team is looking for a trainer to help us scale our reach and customer support globally. As a Sr. Technical Trainer focused primarily on our Scale segment (i.e. Commercial and Mid-market accounts), you'll help thousands of customers derive immediate value from our connected operations platform. Across one:many digital programs, live webinars, and cohort-based training sessions, you'll guide customers through structured learning journeys, make complex platform concepts accessible and actionable, and ensure success at every stage of their journey — across transportation, construction, field services, and the many other industries Samsara serves.
Required Skills & Abilities
Excellent communication, presentation, and facilitation skills. You make complex platform concepts clear and compelling for large, diverse audiences, both in your verbal delivery and in the materials you produce.
Demonstrated experience delivering at-scale programs and live webinars or vILT to external audiences.
Excellent interpersonal skills. You're dynamic and enthusiastic, and you connect well with people at any level of an organization.
Ability to build digital learning assets when needed, e.g., video tutorials, job aids, and presentation decks, using AI models, authoring and editing tools.
A working grasp of instructional design: you structure content around clear learning objectives and can help shape a program, not just deliver it.
Self-directed and analytical. You can teach yourself new products and tools quickly and assess what customers most need to know.
Ability to analyze engagement and impact data, then iterate on your content to improve what's working and fix what isn't.
Strong prioritization skills. You handle multiple programs and sessions concurrently while staying organized, methodical, and detail-oriented.
An eye for detail and polish in everything you produce.
Comfortable working independently and as part of a team.
3–4 years of experience teaching or delivering training, with at least 1 year in a one-to-many or scaled delivery model.
Familiarity with webinar and virtual classroom platforms and tools
Experience with LMS and Community platforms, and customer education content development tools
Background in SaaS product training
The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. Learn more about our total rewards and benefits below.
Annual Base Salary
$80,622.50—$121,950 USD
Total Rewards
At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.
Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here.
Flexible Working
At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.
Belonging at Samsara
At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment
Qualifications
Experience:
4 years experience