Senior Lead Field Architect

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

The Senior Lead Field Architect works as an overlay to our Braze account teams. You join a deal as an added technical leader, present in the room and speaking with authority on all things enterprise architecture and integration. Engagements range in size and shape: sometimes owning a North Star architecture end to end, from the first workshop through sign-off and BRD handoff, other times stepping in for a targeted conversation, like a warehouse integration or data strategy question. Throughout, you partner closely with the Solutions Consultant and Account Executive leading the deal.
Enterprise Architecture and Design: Lead high-level "Future State" architecture workshops, mapping how Braze interacts with the broader enterprise stack (e.g., Snowflake, Databricks, S3 and other blob storage, Salesforce, Adobe)
Technical Stakeholder Management: Navigate complex technical committees and address concerns from Architecture, Engineering, Information Security, Data Governance, and Systems Integration teams
Gap Analysis: Identify potential technical blockers early in the sales cycle and design creative, scalable workarounds that do not compromise platform stability
Technical Validation: Design and lead proof-of-value engagements that give prospects the evidence they need to make a confident technical selection
Enterprise Readiness: Set realistic expectations, anticipating delivery constraints and surfacing risks before close, so what we propose is what customers successfully run in production
Standardization & Governance: Develop best-practice blueprints for common enterprise scenarios (e.g., multi-instance global deployments) to be reused across the Solutions organization

Evangelism: When opportunities arise, speak about building with Braze and strong integration architecture approaches (or other technical topics) at conferences and industry events.

Beyond baseline API and SDK proficiency, a Field Architect should possess:
Marketing Technology Background: Experience with email, mobile, database, and lifecycle or loyalty marketing, and fluency in the realities that come with them.Advanced System Design: Expertise in designing composable solutions and understanding the trade-offs between various integration methods (batch ingestion vs. real-time streaming vs. federated audience management)
Data Strategy & Usage Patterns: Deep knowledge of how data is ingested, accessed, cleansed, and moved across an enterprise, including a strong grasp of data pipeline technologies (home-grown vs. dbt vs. warehouse-native tools like Snowflake Streams and Tasks)
Change Management Consulting: The ability to advise prospects on the organizational changes required to support a modern engagement platform (e.g., Center of Excellence setup)
Market & Ecosystem Acumen: Deep familiarity with the architecture and design patterns of the primary platforms in the market, from the legacy Marketing Clouds to modern composable stacks, and the ability to translate their structural trade-offs into a clear, credible case for Braze
Experience: 7+ years in customer-facing technical roles (Solutions Architecture, Solutions Consulting, Sales Engineering, Enterprise Architecture, technical consulting) at B2B SaaS or data platform companies. Pre-sales experience is a strong preference, as is hands-on familiarity with the technologies our prospects run: martech platforms (e.g., Iterable, Salesforce Marketing Cloud, Adobe), CDPs (e.g., Segment, mParticle), and the modern data stack (e.g., Snowflake, Databricks, Amazon Redshift, etc)

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $158,000 and $236,000/year, with an expected On Target Earnings (OTE) between $197,000 and $295,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.
#LI-Hybrid
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
Competitive compensation that may include equity
Retirement and Employee Stock Purchase Plans
Flexible paid time off
Comprehensive benefit plans covering medical, dental, vision, life, and disability
Family services that include fertility benefits and equal paid parental leave
Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
A curated in-office employee experience, designed to foster community, team connections, and innovation
Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching 
Employee Resource Groups that provide supportive communities within Braze
Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
BRAZE IS AN