6+ years of Product Management experience in a SaaS, cloud software, enterprise software or technology-product environment.
Demonstrable experience owning or contributing to the full end-to-end product lifecycle: customer discovery, problem definition, prioritisation, delivery, launch, adoption measurement and ongoing iteration.
Experience building, launching and scaling digital software products or features, ideally from early discovery or 0-to-1 development through to market adoption.
Proven experience working directly with customers and end users, translating field insight and operational workflows into clear product outcomes.
Experience partnering closely with Engineering and Product Design teams in an agile product-development environment.
Ability to define product requirements, product briefs, user stories and prioritised backlogs that enable distributed teams to build valuable, scalable solutions.
Experience engaging senior stakeholders in complex, cross-functional and international environments.
Experience supporting enterprise sales opportunities, tenders, RFPs or procurement processes is highly desirable.
Experience across both software and connected hardware products is beneficial. Familiarity with SaaS, cloud, IoT, mobile or device-management ecosystems is strongly preferred.
User-centred Product Management: You start with customer and end-user problems, use research and evidence to validate opportunities, and advocate for simple, intuitive product experiences.
Strong product and technical judgement: You can translate complex user and market needs into actionable product direction, make informed trade-offs and balance usability, business priorities, regulatory requirements and technical feasibility.
Product discovery and delivery: You are confident running discovery, defining problems and value propositions, shaping requirements and working directly with Engineers and Designers to deliver high-quality products end to end.
Strategic problem-solving: You bring structure to ambiguity, identify high-impact opportunities and drive alignment across diverse teams and countries.
Regional and commercial awareness: You understand how local market conditions, customer needs, procurement processes and commercial opportunities should inform—but not fragment—a scalable global product strategy.
Technical fluency: You can understand and communicate the value of cloud software, SaaS platforms, integrations and connected-device ecosystems without needing to be an Engineer.
Clear communication: You communicate with precision and influence, turning complex customer, technical and market information into clear, actionable narratives for different audiences.
Execution focus: You bring rigour to prioritisation, stakeholder alignment, dependency management, documentation and follow-through across distributed teams.
Adaptability and resilience: You thrive in a fast-paced, evolving environment and maintain focus through changing market dynamics, customer priorities and regional complexity.
Fluency in English and Spanish is required.
Meaningful product impact: Shape products that help public-safety professionals capture, manage and use critical digital evidence.
True product ownership: Bring the voice of LATAM and Puerto Rico customers and end users into global product strategy and delivery.
Complex, high-impact challenges: Work at the intersection of SaaS, cloud technology, connected devices and public safety across diverse markets.
Direct customer engagement: Work closely with high-profile agencies, regional Sales and Customer Success teams, and global Product and Engineering partners.
Growth and influence: Your insight, product judgement and initiative will directly influence Axon’s product success and expansion across LATAM and Puerto Rico.
Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.
Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Important Notes
The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.
Some roles may also require legal eligibility to work in a firearms environment.
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Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.
