Staff Product Manager

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences th...

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

In this role, you’ll:
Collect and develop business requirements and collaborate with engineering teams to translate these requirements into user stories
Partner with cross functional stakeholders to drive product planning, design, execution, and delivery of product investments against defined success metrics
Develop, communicate, generate excitement for and obtain buy-in of the product vision, strategy, and roadmap
Partner with GTM to launch products and enable sales and marketing teams to obtain product adoption and growth
Conduct regular data-driven business reviews that analyze product execution and revenue/market accomplishments.

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Minimum of 8 years of experience in product management in SaaS, IaaS or PaaS
Proven track record of leading successful product launches and driving product strategies
Command of analytical thinking skills with the ability to use quantitative and qualitative data to make product decisions, get executive buy-in, and drive towards measurable outcomes
Excellent communication and interpersonal skills, with the ability to influence and collaborate at all levels and present effectively to internal and external stakeholders
Strong technical, analytical, and UI/UX design understanding and the ability to dive deep while also keeping perspective on the big picture goals
Initiative, ownership, and accountability to decode vague priorities, manage conflicting inputs, and drive initiatives forward against ambiguous and complex challenges
Experience with the cloud, APIs, communications, and/or enterprise software
Bachelor in Computer Science, Engineering, or equivalent practical experience
Experience building products/services related to APIs, developer experience
Experience working in a regulated ecosystem