About the Job
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a cl...
This role is based in our Boston office — and it's one of the most visible things we're building right now.
Klaviyo's engineering org is scaling fast, and we're making a deliberate bet on AI-first engineering. We don't want AI to be something engineers use occasionally, we want it embedded in how every engineer at Klaviyo works from day one. This is the role that makes that happen.
Required Skills & Abilities
Technical practitioner and systems thinker. You’ve been an engineer or worked very closely with engineering and truly understand the workflow; you understand IDEs, Git, CI/CD, testing, and can break down technical systems for others. You care about measurable impact, reliability, and developer productivity.
Operator‑teacher. Clear writer and facilitator who creates clarity, reduces ambiguity, and equips others with crisp guidance, examples, and artifacts.
Outcome‑oriented and accountable. You model ownership, intensity, and urgency; you push work to closure and measure results, not just activity.
Collaborative across functions. Comfortably partners with Eng Leaders, Dev Infra, Product, HRBP, Recruiting/RCs, L&D, and Security; aligns to Klaviyo values and is motivated by winning as a team..
Preferred experience (guidance, not gates): 5–8+ years across software engineering, developer productivity/enablement, platform/dev‑tools, or engineering operations; experience designing onboarding/bootcamps or developer education is a plus.
Experience measuring and improving developer experience (e.g., review SLAs, CI stability, environment setup) and publishing impact metrics.
Hands‑on with CI/CD and modern SDLC tooling; ability to script/lightweight automate workflows.
Program design for learning (labs, guilds, workshops) and strong technical writing portfolio.
Experience rolling out AI tools internally and establishing responsible‑use guardrails.
We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.
Please see the independent bias audit report covering our use of Covey here
Massachusetts Applicants:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.
In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.
Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.
