Director, IT

Life360’s mission is to keep people close to the ones they love. Our category-leading mobile app, Tile tracking devices, and Pet GPS tracker empower members to protect the people, pets, and things they care about most with a range of services, including location sharing, safe driver reports, and crash detection with...

Life360 delivers peace of mind and enhances everyday family life with seamless coordination for all the moments that matter, big and small. By continuing to innovate and deliver for our customers, we have become a household name and the must-have mobile-based membership for families (and those friends who are basica...

Life360 has more than 500 (and growing!) remote-first employees. For more information, please visit life360.com.

Own the strategy and execution of Life360's core IT Operations & Engineering teams including enterprise identity, endpoint management, network infrastructure, collaboration, and end user services
Drive the technical roadmap and transparency programs to provide leadership clear visibility into IT quality, risks, and investments
Lead, hire, and grow a high-performing IT team, raising the bar toward an engineering first skillset and standing up new IT engineering roles as the function scales
Set and hold high quality service level standards through evolving IT's operating model: service ownership, response times, availability, and an exceptional employee experience
Partner with the CISO and Information Security to ensure every service and process meets our safety standards
Identify and implement AI Native tools and automation that improve internal productivity and employee workflows, in line with Life360's broader AI Native transformation
Own IT vendor relationships, contract negotiations, and budget planning, partnering with Finance and Procurement
Serve as escalation point and executive sponsor for major IT incidents, migrations, and large-scale initiatives

Minimum of 15 years of experience in IT, including at least 7-8 years in a senior leadership role directing multiple teams or functions
Deep hands-on grounding in modern IT infrastructure: identity and access management, endpoint management, cloud collaboration platforms, and enterprise networking
Experience embedding AI tools and automation into IT operations and employee productivity workflows
Demonstrated security-first judgment partnering with Security and Compliance teams
Experience owning budgets, vendor relationships, and procurement decisions
Strong communication and stakeholder management skills, especially with non-technical teams
Comfortable operating in a global, high-growth environment where systems and headcount scale quickly
Bachelor's degree in Computer Science, related field, or equivalent experience
Experience leading IT or corporate engineering at a remote-first or high-growth technology company, with a modern cloud-based stack (e.g., Okta, Jamf, and SaaS collaboration tooling) rather than a traditional on-premise environment
Hands-on experience building or deploying AI agents and automation into IT or employee workflows, with concrete use cases and measurable impact