Opportunity Manager

As an Opportunity Manager, you’ll be a vital part of our Professional Services Team, reporting to the Manager of Professional Services; working directly with clients and the client experience team, to manage a pipeline of new professional opportunities and craft tailored technical solutions. In collaboration with th...

Professional Services Lifecycle Management: Oversee new professional services opportunities from initial proposal through to sign-off. Oversee the delivery of some smaller work if required, such as consultancy engagements. 
Pipeline & Client Request Management: Respond to client and the Client Experience teams requests for project work and proactively manage a steady workflow for the team. 
Solution Design & Implementation: Work with Subject Matter Experts (SME’s) to ensure technical solutions are effectively designed and see them through to sign off. 
Proposal Development: Prepare comprehensive project proposals detailing objectives, approach, scope and deliverables for client review. 
Revenue Management: Maintain work pipeline to meet monthly revenue targets and contribute to financial goals. 
Resource Allocation: Ensure projects are efficiently distributed among Project Managers to balance team productivity. 
Proactive Project Development: Continuously develop the professional services portfolio, improving and expanding client offerings. 
Example Offerings You’ll Propose:  
Cloud infrastructure migrations and Office 365 email migrations 
Migrating file/document platforms to the cloud 
Entra ID Active Directory migrations 
Generative AI Deployments 
New office setup and network installations 
New offices and office relocations 
Technical audits and consultancy 

Technical Solution Design & Implementation: Demonstrated experience in creating and executing technical solutions. 
Project Planning: Skilled in project planning. 
Vendor & Third-Party Management: Strong ability to manage external partners and oversee delegated work. 
Client Interaction: Competent in creating proposals and discussing with clients. 
Reporting: Competent in information gathering and data analysis with experience providing internal reports. 
Proactive, results-driven individual with a commitment to continuous improvement. 
Must possess strong communication skills and attention to detail. 
Must excel at building relationships and producing quality documentation. 
Strong technical background and experience in solution design 
Strong client facing experience 
CSE, Project Management, CXM, or Engineering background preferred 
PRINCE2 certification a plus 
Must be able to work EST hours