Customer Sales Director

From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to lev...

Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through ev...

As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put thei...

We are looking for a Customer Sales Director to focus on an at-scale strategy to support, retain, and grow a mix of our Commercial and Enterprise customer base. This role is a hybrid-based role in Austin, Texas. What You'll Do
Build a strategic plan to drive expansion in a portfolio of Commercial and Enterprise accounts
Manage multiple sales cycles and customer campaigns targeting Analytics Engineering, Data Platform, and Data Governance personas.
Protect renewals by monitoring account signals, deepening executive alignment, and helping customers realize consistent value.

Have 4+ years of experience in SaaS sales or account management, with a proven track record of exceeding targets.
Have experience working in a fast-paced, high-growth environment, adapting quickly to constant change.
Possesses strong consultative selling skills, engaging effectively with both technical and business audiences.
Are proactive and organized, capable of independently managing a diverse book of business.
You have prior experience in analytics, ETL, BI, or open-source software.
You are familiar with dbt (core or Cloud) and the modern data stack, including platforms like Snowflake, BigQuery, Redshift, or Databricks.
You have experience with consumption and/or usage-based pricing structures.
You have experience with the MEDD(P)ICC sales methodology / Command of the Message