About the Job
The Americas HR Shared Services team comprises four members, including the team lead, and supports operations across 19 countries in the Americas region. The team manages end-to-end employee lifecycle processes, covering activities across the hire-to-retire spectrum.
Required Skills & Abilities
Experience for 3+ years in HR Operations / Shared Services in an HR Shared Services role for Americas region
Has expertise in HR Operations with eye for detail and process adherence
Is a self-starter who is intrinsically motivated for their own performance to achieve desired results
Can function independently, with minimal mentorship and supervision
Open to work in a 24X7 role
Is agile and can function in an ambiguous environment, capable of taking charge when the situation needs it
Should be proficient with ticketing tools and should have been excellent in meeting HRSS performance parameters - case handling, etc.
Ability to get into detailing the process and have an eye for detail to suggest process improvements
Comfortable with working in a shift of 6PM-2AM
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB is an equal opportunities employer.
Req ID: 3273537539
