Inbound Sales Representative, SME & Growth

Proudly founded in Melbourne, we have a team of over 2,300 of the brightest and most innovative people in tech across 27 offices around the globe. Valued at US$11 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and...

We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions ...

You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If tha...

As an Inbound Sales Representative (ISR) at Airwallex, you will drive Airwallex’s future growth engine by working with the Marketing and Account Executive team to qualify leads that will build Airwallex’s sales pipeline. You will be managing a portfolio of small and medium enterprise (SME) leads who want to sign up to our platform, you will also be shaping our initial processes, customer segments and our product experience. Additionally, you will work closely with stakeholders across Airwallex to help optimise our technology, workflow, on-boarding of new clients, compliance and provide insights to our Growth team.
Own our inbound sales process from end to end for our SME customers. From initial outreach, product demonstration, closing the account and helping our customers get familiarised with our products.
Be an expert across Airwallex's product offerings and how specific products can resolve customers pain points.
Create a strong first impression to our customers and prospects by providing them with a world-class experience and product expertise.
Achieve revenue targets from new customers.
Engage in customer conversations, understanding what their needs are and how we can help their business scale.
Focus on great customer experience, resolving incoming support inquiries in a timely manner to ensure a great customer experience.
Work across diverse global offices and different team functions.

You have experience – at least 2+ years of B2B experience in a sales related role.
Strong motivator and self starter who is able to operate in a hyper growth environment.
Strong verbal and written communication in English. Mandarin is preferred
You have worked previously with complex sales, feeling comfortable selling to senior executives and business owners.
You are a relationship builder – you build meaningful, collaborative relationships with all people that you work with, both internally and externally.
You can speak to anyone – you should have exceptional communication skills and be comfortable conversing with people of all backgrounds and domains.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.