Senior Zuora Developer

At SiteMinder we believe the individual contributions of our employees are what drive our success. That’s why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their...

We’ve helped everyone from boutique hotels to big chains, enabling travellers to book igloos, cabins, castles, holiday parks, campsites, pubs, resorts, Airbnbs, and everything in between.

And today, we’re the world’s leading open hotel commerce platform, supporting 56,000 hotels in 150+ countries - with over 140 million reservations processed by SiteMinder’s technology every year.

The technical landscape is quite complex and exciting with multiple integration points. There is a huge backlog of exciting projects with primary focus being digitising the entire customer journey and bolstering the integration between Zuora, Salesforce, Workday and other Siteminder systems all while allowing and enabling the Billing Operations team to effectively use Zuora to perform Billing and Collections operations.
Understand existing system landscape including but not limited to Zuora configurations (Product, Pricing, Subscription/Rate plan/Rate plan charge, Promos, Workflows, Bill runs, Refunds, Collections etc)
Understand Siteminder product configuration, Sales and Billing cycle and associated technical implementations including Zuora Integrations with Salesforce, Workday and other Siteminder systems
Design, Develop and maintain customisations within Zuora leveraging ZOQL and Zuora APIs, including the Orders API and Orders Harmonization model
Building reusable workflows, data queries, reports, and automation for billing operations.
Evaluate and adopt Zuora AI capabilities (agentic workflows, MCP Server) to automate billing operations and support use cases across the team
Collaboratively develop and maintain integrations to Zuora alongside Salesforce and Workday Developers and Siteminder Engineering team
Stay up to-date on Zuora functionalities and proactively identify opportunities for improvement
Own and refresh sandboxes, provide guidance to L1 team and/or independently resolve BAU tickets and Incidents within SLA
Create and maintain technical documentation
 

Vast experience in Zuora with expertise in Zuora Billing (Product Catalog, Order Management, Rating & Billing, Global Payments, Reporting, Platform and Workflows) and Zuora CPQ(Quotes, 360+, Dev kit etc) modules
Extensive experience in dealing with Zuora APIs and Data Loader
Working knowledge of Zuora AI features and the Zuora MCP Server
Expert in building and troubleshooting complex workflows
Experience with data modeling and integration design
Self motivated technical expert with high levels of Integrity and passion. Must be comfortable in rapidly changing and sometimes ambiguous work situations
Able to independently investigate production incidents, communicate clearly with technical and non-technical stakeholders, identify root causes, and implement preventive improvements.
Extensive experience conducting design workshops and finalising design approach with wider teams. Extensive experience in Designing and documenting optimal and scalable solutions to address business requirements
Proven ability to independently perform development, testing and deployment
Experience in dealing with Zuora Support. Experience in handling low level tickets including but not limited to user access creation/removal, defining user roles, creating price/product catalog etc