About the Job
Drive complex technical initiatives from plan through delivery, keeping teams aligned and outcomes on track.
Bring strong delivery leadership, technical fluency and the ability to create clarity across fast-moving work.
This is a US-based remote opportunity, though employees have the flexibility to work from our New York office in Union Square.
Key Responsibilities
Orchestrate the full lifecycle of complex initiatives, ensuring teams remain aligned on timelines and core deliverables
Facilitate collaboration between Engineering, Product, and business leads to keep progress visible at all levels
Evaluate and mitigate potential risks, partnering with key stakeholders to develop robust contingency plans
Spot resource gaps and work alongside leadership to clear any blockers preventing steady progress
Drive clarity by ensuring that all assigned delivery roadmaps satisfy both operational and technical benchmarks
Collaborate with cross-functional teams to manage technical dependencies for seamless production launches
Convert complex technical updates into readable status reports highlighting business value and risk
Balance shifting priorities and foster consensus among stakeholders with diverse requirements
Utilize AI advancements like Claude and Cursor to refine internal reporting, documentation, and overall output
Expertly manage Jira and Confluence to provide stakeholders with clear tracking and project visibility
Uncover and implement process enhancements to evolve how our teams coordinate and ship work
Required Skills & Abilities
5+ years spent in technical project leadership or program management within a tech-centric org
Proven success in steering multi-stakeholder technology programs through complex dependency maps
Technical literacy, with a solid grasp of modern integration patterns, APIs, and agile software lifecycles
Advanced proficiency in Jira, Confluence, and the deployment of structured execution frameworks
The ability to remain composed and effective while managing risks in rapidly changing environments
Strong communication skills required to bridge the gap between technical teams and business partners
Capability to build trust and maintain forward motion even when teams have conflicting priorities
Familiarity with leveraging automation and AI to boost personal productivity and team visibility
Track record of supporting technical work through production readiness and successful deployment
Exceptional organizational habits with a constant focus on accountability and team speed
Independence in decision-making, coupled with the intuition of when to escalate critical blockers
Personal values that align with how we work at Zip
Zip is a place where you’ll get out what you put in. The newness of our sector means we need to move at pace and embrace change, and our promise to you when you join the team is that you’ll feel empowered and trusted to make big things happen quickly.
We want you to feel welcome and as though you have the support to be yourself, and care for yourself at work. Because it’s important to us that you make the most of the opportunities you’ll get to grow your skills and your career, and be surrounded by smart, friendly people and leaders that have your back.
We think these are just some of the best things about being a Zipster. We will also offer you:
Flexible working culture
Incentive programs
20 days PTO every year
Generous paid parental leave
Leading family support policies
100% employer covered insurance
Beautiful Midtown office with a casual dress code
Learning and wellness subscription stipend
Company-sponsored 401k match
The Pay Range for this position: $146,000 - $160,000 USD based on the industry benchmark for position, function, level and Zip's compensation strategies. However, actual base salary will depend on varying circumstances and individualized factors, such as job-related knowledge, skills, experience, and other objective business considerations.
Subject to those same considerations, the total compensation package for this position may also include other elements, including a bonus and/or equity awards, in addition to a full range of medical, financial, and/or other benefits.
