Account Executive- Startups, Install Base

For more than a decade, Vercel has shaped how the web is built. As the team behind Next.js, v0, and AI SDK, we create products that help builders move from idea to production with speed, security, and exceptional developer experience.

Now, software is entering a new era, and the next generation of products will not just be used by people. They will be built, extended, and operated by agents.

We are building the platform for that future, trusted by companies like OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. Whether you’re building our products, supporting our customers, growing our community, or shaping our story, you’ll help define what comes next.

You are an expert in Vercel, you have incredible pattern recognition, and are at the bleeding edge of the tech and tools defining how we live and work. In this role, you'll help startups unlock Vercel's full value from adoption through scaling—building relationships with founders and technical leaders who are making critical architectural decisions. You'll analyze usage patterns to identify expansion opportunities, coordinate cross-functional teams to drive outcomes, and guide teams as they adopt AI-native architectures. By leveraging automation and AI to maximize your impact, you'll help refine early plays into repeatable playbooks that scale across our startup portfolio.
Build trusted relationships with founders, developers, and technical leaders by quickly developing deep understanding of their architecture, use cases, and technical constraints
Use customer signals and usage patterns to determine the right next play and focus time on the highest-leverage opportunities for adoption, expansion, or re-engagement
Quarterback customers end-to-end, strategically deploying Sales Engineers, Developer Support Engineers, Product, and Support at the right moments to drive outcomes
Own and grow a portfolio of startup customers by partnering with them as they move from early adoption to scale
Partner with founders and developers as they adopt AI-native features and architectures, helping them understand how Vercel’s Frontend Cloud fits into a rapidly evolving developer ecosystem and supports new workloads, performance requirements, and scaling patterns
Use automation, agents, and self-built workflows to operate at high leverage and focus time and energy on the most impactful customer work
Operate comfortably in an evolving environment, helping refine early motions and turn what works into repeatable playbooks

We’re looking for someone who sits at the intersection of technical curiosity, commercial excellence, and startup mindset.
You might be a great fit if you’ve developed this skill set through a range of paths—whether as a builder, founder, engineer, or in a technical go-to-market role—and you bring strong judgment, ownership, and curiosity to how you work.
In practice, this looks like someone who:
Learns complex technical products quickly and enjoys reasoning about how modern web and AI-native applications are built and scaled
Can speak comfortably with developers and founders, using their language and earning credibility through insight rather than titles
Has strong sales acumen and experience owning revenue outcomes across a range of deal sizes and complexities
Believes that the best revenue outcomes come from deeply successful customers, not transactional selling
Brings a thoughtful, opinionated point of view on modern web infrastructure, frontend performance, and scaling tradeoffs
Thrives in ambiguity and enjoys shaping how a team and motion evolves from early to more structured
Is energized by ownership, accountability, and helping customers make smart decisions
Not a pure Customer Success role focused on reactive support
Not a transactional sales role detached from customer outcomes
Not a highly scripted role with narrow ownership or predefined motions

This role requires judgment, curiosity, and comfort operating across technical, strategic, and commercial dimensions.
If you’re based within a pre-determined commuting distance of one of our offices (SF, Austin or NY), the role includes in-office anchor days on Monday, Tuesday, and Friday. If you're located beyond that distance, the role is fully remote. For location-specific details, please connect with our recruiting team.