Hardware Systems Engineer

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Intern...

At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution ...

Cloudflare’s Infrastructure group is responsible for building our global network. Our Hardware Engineering team helps research, develop, test, and deploy new equipment enabling 20% of the world’s internet traffic to be served smoothly. Deployed across 330 cities in 120+ countries, the hardware we select helps improv...

We need to make thoughtful infrastructure choices affecting a significant portion of the Internet. Hardware we work with includes servers and components, as well as PDUs and network hardware. . As a Hardware Systems Engineer, you will work with colleagues on the Hardware Engineering, Product teams, and Hardware Sourcing teams to troubleshoot and maintain Cloudflare’s worldwide fleet of storage and compute servers.
Work with software teams to validate bug fixes and assess performance of new firmware revisions
Validate and deploy firmware updates to the fleet, monitoring the progress of the rollout for compliance and reliability
Work with server and component vendors to obtain, debug, and maintain the latest updates
Work with our Site Reliability Engineering teams to triage hardware problem reports
Support our Data Centre Engineering teams in resolving hardware issues
Develop and maintain automation tools to update firmware on servers and components in Cloudflare’s fleet
Communicate your results and updates through blog posts, internal talks, and tickets

Bachelor’s degree in Computer Engineering, Electrical Engineering, or Computer Science
Desire to learn about the Cloudflare hardware used by 20% of all web sites
Desire to learn how a diverse server fleet is managed at scale
Desire to learn the tools Cloudflare uses to maintain and monitor our hardware
Knowledge of bash and python and basic Linux task automation
Knowledge of x86 server hardware including motherboards, CPUs, memory, storage and firmware updates. Knowledge of other platforms such as arm is a bonus.
Knowledge of configuration management principals, in particular we use salt to manage our fleet
Knowledge of Redfish, IPMI and server remote management protocols
Knowledge of running production mission critical systems
Familiarity with server hardware architecture
Knowledge of debugging server hardware faults and the ability to engage with our sourcing team and vendors to improve quality
Experience of managing large fleets comprising of thousands of servers
Experience of observability and monitoring tools such as Prometheus and Grafana, and the ability to observe trends over time
Experience with software development tools and processes such as git, Bitbucket and TeamCity and Jira

Fraud Alert: Do not fall victim to recruitment fraud. Cloudflare never charges application fees or requires candidates to purchase third-party certifications or training as a condition of employment. All official communication comes strictly from @cloudflare.com email addresses.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
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