Senior Workplace Experience Specialist

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed acr...

We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments ...

We are looking for a Workplace Experience Senior Coordinator to join our People & Culture team. This is a role based in our London, UK office, reporting to the EMEA Senior Manager, Workplace Experience. Our general and administrative teams help to support and scale our great company. Whether striving to grow our wor...

Ensure a best-in-class, end-to-end workplace experience for all employees and external guests across managed sites while promoting a productive and efficient work environment
Oversee workspace services operations, including mailroom, security, janitorial services, food and beverage programs, parking, and other workplace amenities
Align physical workplace layouts and workflows with organizational needs, leveraging space management practices to promote function and employee satisfaction
Oversee vendor management to ensure best in class service delivery in the office and alignment with regional and global compliance and budgetary requirements
Develop and execute workplace projects and initiatives to align with both local and global strategies
Collaborate cross-functionally with the People Team and other departments on activities and events that drive engagement and support organizational culture

You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.
Demonstrate a proven ability to leverage AI technologies and workflows to drive measurable operational efficiency.
7+ years of experience in a Workplace or Hospitality role, with site lead experience essential
Facilities management qualifications or trainings (IWFM Level 4 or above, IOSH Managing Safely, CoreNet employee experience certification, or MCR)
Demonstrated expertise in change management, vendor administration, and operational workflows
Guided by professional curiosity to identify opportunities for improvement and enhance the workplace environment.

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At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
Various health plans
Time off plans for vacation and sick time
Parental leave options
Retirement options
Education reimbursement
In-office perks, and more!
Learn more about Zscaler's hybrid working model and benefits here.
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment