Hardware Engineer, AI Cluster Commissioning

Founded in Australia in 2019, our mission is to create the most efficient AI infrastructure by combining cutting-edge technology with a steadfast commitment to sustainability.

At Firmus, we are unique in our approach. We design, build, and operate a new class of digital infrastructure – the AI Factory. Through our model-to-grid technology approach, we have pushed the boundaries of multi-generational liquid cooling systems, energy management, AI software orchestration, and construction. Fo...

Our large-scale GPU cloud platform, Firmus AI Cloud, is purpose-built to deliver energy-efficient AI compute at scale to customers.

Support the deployment, commissioning, and remediation of large-scale AI clusters comprising thousands of GPUs, high-speed networks, and high-performance storage systems.
Support site teams during commissioning, testing, and equipment setup.
Assist with system installations, modifications, and setup as part of the commissioning team.
Assist with network cabling and integration.
Diagnose server, GPU, storage, and networking failures.
Collect logs and diagnostic information, support technical teams during failure investigations, and assist engineering teams in identifying recurring failure patterns and root causes.
Perform component-level replacement and remediation.
Execute hardware validation procedures and acceptance tests.
Verify firmware, cabling, and system configurations.
Stakeholder Communication: Provide timely updates and technical support to project and operations teams, ensuring smooth collaboration.
Documentation & Reporting: Keep accurate service records, equipment logs, and submit required documentation promptly.
Safety & Compliance: Adhere to safety protocols.
Training & Development: Stay current on equipment, processes, and industry standards through ongoing learning.
Inventory & Quality Control: Maintain tools, spare parts, and equipment inventory.

Diploma or equivalent, technical certification, trade qualification.
At least 3 years of relevant experience in a similar role, including hands-on experience with IT equipment maintenance and repair.
Good problem-solving and communication skills. Proven to be able to work effectively under direction.
Ability to work independently and as part of a team.
Ability to work flexible hours, including evenings and weekends, as required during system commissioning.
Must hold an unrestricted driver’s license.
Familiarity with high-density GPU server and rack environments.
Experience with data center networking and structured cabling.
Experience performing hardware diagnostics and component replacement.
Familiarity with Linux operating systems and command-line troubleshooting.
Ability to safely lift and move IT equipment.
Ability to work in data center environments for extended periods.
Comfortable working in confined spaces and around high-density equipment racks.
Willingness to undertake domestic and international travel for deployment and commissioning activities.

 
Full-time