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Broker Dealer Operations, Associate

Coinbase
Remote Full Time USD 121,410 - 127,800 p.a. 25 days ago

About the Job

Ready to do the most impactful work of your career? At Coinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build ...

As an Associate, Broker Dealer Operations, you'll join the Coinbase Capital Markets team within Finance and help run the daily operational engine behind our U.S. equities brokerage experience. This team keeps customer accounts, trades, cash, positions, transfers, and corporate actions accurate, controlled, and scala...

Key Responsibilities

Execute daily trade, position, balance, and cash reconciliations between Coinbase and Apex records, investigating and resolving breaks with full documentation.
Support customer account onboarding and maintenance workflows, including documentation review, status follow-up, and exception escalation.
Process inbound and outbound securities transfers (ACATs) end-to-end, from intake review and eligibility checks through submission, tracking, and exception resolution.
Monitor operational alerts and exception queues, prioritize customer- and risk-impacting issues, and coordinate remediation across Engineering, Product, Trading, CX, Compliance, Finance, and Apex.
Support corporate action operations by reviewing event notices, monitoring deadlines, validating allocations, and investigating post-event discrepancies.
Identify recurring failure modes and propose practical improvements to reduce manual work, shorten resolution time, and improve customer outcomes.

Required Skills & Abilities

2+ years in financial services operations, brokerage operations, clearing and settlement, trade support, or a related operational control function.
Working knowledge of U.S. equities trade lifecycle concepts, including order processing, settlement, positions, cash movements, corporate actions, and account transfers.
Demonstrated experience investigating data breaks or operational exceptions across multiple systems and driving issues to documented resolution.
Proven ability to follow documented procedures consistently in a regulated environment while exercising sound judgment on exceptions outside the runbook.
Familiarity with clearing platforms (e.g., Apex Clearing), Jira, SQL, or workflow-automation tools used in brokerage operations.
Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.

Position ID: P78331
#LI-Remote
Pay Transparency Notice: Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)). 
 
Annual base salary range (excluding equity and bonus):
$121,410—$127,800 USD
Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period.

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