Sr. Web UX Designer I (Remote Eligible - Costa Rica)

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for peopl...

The Web UX Design team, part of Digital Demand Marketing, is looking for a Senior Web UX Designer to design engaging, valuable, and intuitive experiences for our website. You will represent the end user and evangelize human centered methodologies to ensure our designs meet people's needs, from first time visitors to...

You will report to our Director, Web UX Design in the US. This role is eligible for remote work within Costa Rica. You must reside in Costa Rica.

5+ years of experience designing web or product experiences, ideally within a CMS driven or component based environment
Experience preparing detailed specs and redlines for engineering handoff, particularly in an asynchronous or distributed team setting
Comfort working directly in Jira or a similar ticketing system alongside a development team, and following a ticket through to completion
Familiarity with design systems, tokens, and component libraries, and genuine interest in maintaining and extending one
Understanding of accessibility (WCAG) standards and how they apply to web design
Strong visual design skills, with an eye for detail and consistency
Applied understanding of core design principles: hierarchy, typography, color, and layout
Strong interaction design and prototyping skills
High degree of proficiency with Figma
Exposure to usability testing, user research, or working from research findings
Basic understanding of HTML and CSS, and curiosity about how designs get built
Experience leveraging AI tools in your daily design workflow
Strong communication and interpersonal skills, and a collaborative, team first approach with openness and resilience to feedback
Degree in Design or a related field, or equivalent professional experience
A portfolio that shows strong UI/UX craft
Adobe design tools (Adobe Illustrator, Adobe Photoshop)
Experience with motion (Adobe After Effects, Lottie)
Familiarity with front end development concepts or a front end coding background
Experience with AI assisted and generative design tools, such as Figma Make, Lovable, or similar