Junior Application Specialist - Salesforce Developer, Strategic Partnerships

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.

Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experi...

No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.

User Experience & Adoption: Maintain existing Salesforce tooling, ensure user satisfaction, and champion continuous improvements in UI/UX (Lightning App Builder, page layouts, dynamic forms). Support end users through training, user assistance, and issue resolution.
Core Administration & Scalability: Perform system administration including user management (profiles and roles), validation rules, Lightning Flows, record types, and mobile setup. Stay current with Salesforce seasonal releases and recommend new features.
Implement Salesforce features with a focus on automation and efficiency using Flows, standard OOTB automations, and where needed APEX/Javascript.
Release & Change Management: Support release management (sandbox refreshes, deployment planning, UAT coordination) and document changes and configurations.
Security & Health Checks: Review data security, sharing rules, and ensure GDPR compliance. Monitor system performance, storage usage, and manage data backup systems (e.g., OwnBACKUP).
Reporting: Create and maintain reports, dashboards, and Salesforce data quality to support operational visibility.

1-3 years of hands-on Salesforce experience for the Application Specialist role
Strong knowledge of Salesforce best practices, administration, and platform functionality.
Experience designing and implementing new processes and improving user adoption.
Understanding of relational databases, integrations, and source-to-target data mappings.
Familiarity with agile development practices, tools, and frameworks.
Strong analytical thinking, structured problem solving, and the ability to articulate complex requirements clearly.
Strong written and verbal communication skills, with a collaborative working style.
Experience working across both configuration and light technical implementation, rather than purely declarative administration.
Exposure to APIs, service-oriented architecture, and collaboration with non-Salesforce engineering teams.
Evidence of ownership beyond ticket execution, including documentation, stakeholder follow-through, and improving the operating model around the platform.
Salesforce Administrator, Sales Cloud or Service Cloud certification is a plus

 
#Bangkok #Singapore #Vietnam #Malaysia #Indonesia #Philippines #India #China #SouthKorea #UK #Germany #France #Netherlands #Spain #Italy #Sweden #Switzerland #Ireland #Denmark #Brazil #Mexico #Argentina #Chile #Colombia #Peru #USA #UnitedStates #New York #California #London 
 
 
 
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