Sales Development Representative

At Gradient Labs, we're building the AI customer operations platform for financial services.

Founded in 2023, we now work with some of the biggest names in banking and fintech. Our platform runs specialist agents, purpose-built for financial services, to eliminate manual work across customer support and back-office operations. Together, they give product and operations teams the visibility and control to tr...

We're a team of builders from companies like Google, Braze, Klaviyo, and Zendesk. If you're excited to tackle some of the hardest problems in AI and help shape the future of customer operations, we'd love to hear from you.

You have around 1–3 years of professional experience. SDR/BDR experience at a B2B SaaS company is a plus, but we're just as excited by people moving into sales from consulting, banking, finance, or VC. You don't need a background in AI or financial services.
You set ambitious goals and hit them, and you're happy doing the hard thing again and again. That discipline might come from competitive sport, a demanding early career, or a quota you've already carried.
You ask insightful questions, listen well, read the room, and stay close to the AI category and the financial services market.
You take initiative without being asked, take clear direction and run with it, and do well in a fast-moving startup.
You look for feedback every day, act on it fast, and treat every week as a chance to get sharper.
You raise the bar on quota, progression, and the people around you.