About the Job
We’re big believers in the power of IRL, so for most roles we ask Campers to work from their local Culture Amp office an average of 2 days a week to unlock connection, pace and culture together.
Join us on our mission to make a better world of work.
Culture Amp is backed by leading venture capital funds and has offices in the US, UK, Germany and Australia. Culture Amp has been recognized as one of the world’s top private cloud companies by Forbes and most innovative companies by Fast Company.
Required Skills & Abilities
Proven track record of successfully managing and implementing projects, preferably in a customer-facing role
Ideally 2 - 4 years' experience of implementing SaaS products with customers
Fluency in both English and German is essential
Experience with project management, customer success, or a related field
Excellent communication and interpersonal skills to interact effectively with clients as well as internal teams and key stakeholders in the business
Problem-solving abilities and a proactive approach to identifying and addressing potential issues
Ability to clearly articulate technical topics to a non-technical audience
Experience implementing HR tech, people analytics, or adjacent employee experience platforms.
Exposure to enterprise-scale programs (multiple products, complex data/integrations, global rollouts).
Certifications or training in project/change management (e.g., PMP, Prince2, Prosci) are a plus.
On-time activations and adherence to scope and quality standards.
Time-to-first-value and early adoption of key features aligned to the customer’s Success Plan.
Implementation CSAT/feedback and low-escalation, low-rework outcomes.
Quality of documentation and readiness of the post-implementation handoff to the CSM.
Contribution to team improvements (playbooks, templates, automation, repeatable best practices).
Perks & Benefits
At Culture Amp, our people are at the heart of our success. We offer competitive pay and a total rewards package designed to support you at work and in life. This includes:
Equity through our Employee Share Option Program, so you can share in our long-term success
Learning programs and coaching to help you thrive and grow
Quarterly refresh days, an extended end-of-year break and a monthly allowance to support your wellbeing and lifestyle
Inclusive parental leave from day one
A MacBook and budget to set up your home workspace, enabling flexibility
Five annual social impact days to to give back to causes that matter to you
Medical insurance coverage for you and your family (Available for US & UK only)
Our rewards are designed to support different needs and life stages, recognising that what matters most can vary from person to person.
Research shows that candidates from underrepresented backgrounds may hesitate to apply if they don’t meet every requirement, but your unique experience matters. If you’re interested in joining us, we strongly encourage you to apply and help us build a more diverse and impactful team.
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