About the Job
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to conne...
The Chief Business Officer (CBO) organization drives Airbnb's growth and expansion around the world, commercializing our new and existing businesses and executing our global strategy in the market. The Global Markets team sits within CBO and makes sure Airbnb is locally relevant everywhere we operate, helping region...
Asia is one of the largest growth opportunities in that portfolio and one of the most complex regions to run: Japan, Korea, India and Southeast Asia sit at very different stages of maturity, with distinct competitive sets, regulatory contexts and consumer behaviour. Over the past year the region has built a new oper...
Key Responsibilities
Own the regional business reporting structure, inputs and cadence regionally and globally
Lead the end-to-end operations and delivery of selected regional growth levers including go-to-market, measurement and optimization
Own the regional view of the cross-functional roadmap across supply, product, payments, policy, brand and growth marketing, and drive accountability on delivery through cross-functional collaboration
Own the regional competitive view across both guest and host and enable capabilities locally for country teams for local competitors
Synthesize data, trends, guest and host insights, and analysis into actionable recommendations for the regional business
Conduct deep dives into operational, programs or functional topics as needed, working with FP&A to assess business performance across areas of strength and weakness
Drive entity prioritization and lead entity setup across Asia markets, coordinating with legal, tax, finance and country teams
Required Skills & Abilities
10+ years in business operations, strategy, consulting or program management, ideally in a marketplace, consumer technology, hospitality or online travel agency (OTA) environment
Experience managing programs or operations across multiple countries with varying levels of maturity, and across time zones
A proven track record building and running business operating cadences for a distributed organization: reporting, business reviews, and the follow-through that makes commitments land
Exceptional cross-functional orchestration in a heavily matrixed organization, creating clarity where ownership is split across product, growth marketing, payments, supply and country teams
Strong operating discipline: cross-workstream roadmaps, launch management, business reviews and executive reporting, and crisp written communication that keeps distributed teams aligned
Analytical fluency: comfortable in the numbers, builds the analysis personally, and sets consistent measurement standards with analytics and finance partners (Excel and SQL)
Thrives in ambiguity, with a strong bias to action, ownership and ruthless prioritization
Fluent written and spoken English; expected in office ~3 days per week
Desirable: hands-on experience with one or more growth levers such as incentives, promotions and coupons, host-funded offers, lifecycle and CRM, or merchandising. Familiarity with the business, economic and cultural environments across Asia, and Japanese, Korean or Southeast Asian language skills.
