Implementation Consultant

In this role, you’d be joining the Professional Services team. Our team’s mission is to empower every Stripe user to achieve maximum value from their investment quickly and confidently. Our team helps Stripe increase the GDP of the internet by supporting the success of our large, intricate Stripe implementations. Th...

As an Implementation Consultant at Stripe, you are the driving force behind these strategic implementations. Your role is key in leading them through the integration process, turning them into long-term transacting Stripe users. Our team’s core objective is to provide an efficient, seamless transition for our client...

As an Implementation Consultant, you will be managing the full onboarding cycle for mid-market and enterprise companies from contract signing through launch. You will proactively develop and manage integration architecture, change management strategy, and timelines. You will be expected to collaborate across departm...

Own the full onboarding cycle for mid-market and enterprise companies from contract signing through launch.
Develop, manage, and implement a customer’s integration architecture, change management strategy, and timeline.
Partner with other Sales and Technical Services teams to improve the overall Stripe user journey. 
Engage with Product and Engineering teams to help drive product strategy for large users.
Collaborate with teammates on strategic projects that improve and scale our implementation process and team operations.

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply.  The preferred qualifications are a bonus, not a requirement.
4+ years of experience working with strategic customers on technology solutions, with a track record of top performance
Ability to understand complex business requirements and craft tailored solutions
Quick learner with the ability to explain technical concepts to Stripe’s largest customers
Proven project management skills and strong critical thinking abilities 
Experience identifying and solving internal process inefficiencies 
Superior verbal and written communication skills
Ability to operate independently in a highly ambiguous and fast-paced environment
Prior experience at a growth stage Internet/software company
Experience in the payments industry
Knowledge of APIs 
Knowledge of SQL