Project Manager, Professional Services Operations

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and ...

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

We're seeking a motivated, relationship-oriented problem solver to join our Professional Services Operations team. As a Program Manager, you'll lead critical operational programs that help Global Services & Support scale effectively while improving deployment readiness, operational visibility, and cross-functional e...

Bachelor's degree in a related field or equivalent practical experience.
3–5 years of experience in program management, project management, operations, professional services, business operations and analytics, or a related field.
Experience leading cross-functional initiatives and driving projects from planning through execution.
Demonstrated ability to improve processes, influence stakeholders, and deliver measurable business outcomes.
Strong alignment with Axon Values.
Strong proficiency in Excel and experience with tools such as Smartsheet, Salesforce, Power BI, Sigma, Google Workspace, or similar platforms.
Strong analytical capabilities with the ability to transform complex data into actionable business insights.
Experience leveraging AI-powered tools to improve productivity, analysis, documentation, and execution.
Ability to build executive-ready reporting, dashboards, and presentations.
Strong written and verbal communication skills with the ability to simplify complex information.
Consultative and curious- you ask thoughtful questions, seek to understand root causes, and align solutions to business needs.
Comfortable with ambiguity- you bring structure, clarity, and momentum to complex situations.
Strong communicator- you simplify complexity and tailor your message to executives, peers, and frontline teams.
Reliable execution- you balance day-to-day operational needs with longer-term program objectives.
Bias for action and improvement- you think critically, solve problems, and continuously seek smarter, more scalable ways of working.
Collaborative and influential- you build trust, foster alignment, and drive outcomes across cross-functional teams.