Renewals Analyst

Stripe has a growing focus on our Renewals business and opportunity to drive growth. Our team provides strategic & operational partnership to those specialized sellers, cross-functional product partners, and leadership. Partnership is provided across three pillars:

Within the GTM Strategy & Operations organization, our team, the renewals team of our GTM Post Sales Strategy & Operations is focused on driving business changes across business operations, insights, process, and tooling. We facilitate incremental Stripe productivity improvements to help our specialized sellers deli...

Our team is still very nascent, with the majority of our near term focus on building business foundations, which necessarily entails a focus on operational projects (process design, business cadences, systems work). This analyst is a critical person to the foundations and scale of the Renewals business. Their role i...

Set annual and quarterly SOKRs and track performance.
Build actionable reports and insights for leadership reporting forums.
Prepare for QBRs and other leadership meetings.
Examine operational or financial data to uncover trends and guide decision-making.
System and operational workflow management analysis and investigation.
Improve business processes through data driven decisions.

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
5+ years of operations experience in a software solutions or technology company.
3+ years working with a GTM or Sales organization.
Strong comfort with LLM and AI tooling (e.g. Cursor, Claude Code or Open AI)
Data Analytics (Google Sheets/Excel data manipulation, SQL).
Business and operational SLA reporting.
Communicate clearly, proactively, and concisely.
Self-starter and comfortable dealing with ambiguity.
Tableau or SFDC report development experience.
Experience as a User and Report developer