About the Job
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences th...
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Key Responsibilities
In this role, you’ll:
Set a strategic vision for a large and visible global campaign and execute operations for any campaign motions. We are looking for someone who is very strategic in terms of knowing the audience, how to create content that resonates, tactics to reach that audience, and ideas that are visionary and tactical.
Be accountable to company leadership on the effectiveness of your global campaign remit and programs
Strong project management skills and ability to use data to guide decision-making and resource allocation. Design and execute strategic end-to-end campaigns that both engage and convert prospective buyers with a focus on specific buyer and vertical segments
Partner with product marketing, content strategists, brand strategists, creative designers and other regional campaign teams to create campaign themes and messaging that translate into impactful marketing campaigns. Act as the central point of contact to guide a pod of cross-functional partners
Build strong relationships with key cross functional stakeholders across multiple organizations to ensure campaign enablement and engagement
A global systems approach. Develop scalable, repeatable campaign playbooks that can be scaled quickly with a large variety of content that works in all regions
Track program results, measure program success and report metrics to customer success, sales and marketing stakeholders and executives. Then analyze campaign performance, surface insights and provide recommendations for optimizing results
AI-Driven Enablement: We want you to infuse AI frameworks into all aspects of the campaign model. Ideally you would disrupt the norms and evolve the team and programs to be progressive. And equip teams across the organization with the tools, guidelines, and frameworks to create high-quality content at scale, including standards, reusable templates, and AI-assisted workflows that improve consistency, speed, and quality.
Budget Management: Manage and allocate budget for campaign production resources across all campaign and persona needs, including original content, video production, localization, and agencies to ensure efficient and high-quality execution and return on investment
Required Skills & Abilities
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Deep understanding of marketing funnel tactics and metrics by funnel stage
Understanding of enterprise buying cycles, sales processes and stakeholders, especially in B2B tech
Self-starter who excels in a fast-paced, collaborative, and innovative high-growth environment
Ability to manage multiple work streams and has presence with the team and leadership
Strategic thinker with strong attention to detail
7+ years working as a campaign strategist in B2B or tech
Proven experience building and delivering on integrated programs and managing all tools, processes, and assets
Exceptional communication skills, both verbal and written, with the ability to drive alignment, set expectations and drive to success
Works well with cross-functional teams and executives, to ensure consistent content is delivered across the company
A champion for fostering a culture of trust through feedback, communication, and transparency
Excellent written and verbal communication skills.
Ability to influence and build effective working relationships with all levels of the organization.
Familiarity with localization tactics to ensure our content is accessible and inclusive across multiple countries.
Experience with primary research strategies and types of content creation
Strategic ability to see opportunities across campaigns and programs where new types of content and programs will thrive.
Experience building world-class brands through premium content
Experience with a variety of AI, design, analytics, and video tools. Proficiency in digital marketing tools and platforms such as Tableau, Salesforce, AEM, Google Analytics, LinkedIn Campaign Manager, Meta Ads Manager, Canva
Qualifications
Experience:
7 years experience