About the Job
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Key Responsibilities
Support the implementation of company-wide initiatives, such as the engagement survey and performance reviews, and collaborate with stakeholders in planning, execution, and communication.
Assist the development of internal processes and programs and revamp current employee programs owned by People Solutions to ensure continued effectiveness.
Oversee and manage complex global mobility and immigration cases. Act as a consultant for the business and internal People teams, handling intricate cases and ensuring every employee's relocation or visa experience is smooth and legally compliant.
Work on the introduction of new policies for the region, as well as reviews of existing policies.
Take the lead on key workstreams such as the EU Pay Transparency Directive, in partnership with Legal and the Senior Director, People - EMEA.
Support Talent Development team with employee-facing training when needed.
Support the company’s expansion plans by collaborating with teammates to work with our Employer of Record.
Continuously identify opportunities to improve our operations and service delivery within the Shared Services model to deliver efficient and exceptional support to employees and the business.
Collaborate with specialized functional People teams, People Business Partners, and other stakeholders to drive People team initiatives and ad hoc projects to support the team toward business goals.
Support employment-related inquiries from candidates, employees, and managers on complex and/or sensitive matters through the ticketing system and/or meetings. These include, but are not limited to, benefit questions, career development, leave of absence, policies, and relocation requests.
Required Skills & Abilities
You’re a motivated, detail-oriented, and highly organized person who is excited to join a fast-paced and scaling company! Specifically, you have:
3-5 years of prior experience in an HR role
Extremely strong and consistent attention to detail and accuracy, completeness, and thoroughness of work
Excellent organization skills
Strong service orientation to internal and/or external customers
Experience guiding strategic thinking, planning, and decision-making aligned with company and team goals.
Professional maturity and discretion when dealing with sensitive data
Proficiency in project management and strong analytical and reporting abilities.
Strong verbal and written communication skills
Ability to work cross-functionally with all different types of personalities
Flexibility and creativity to improve current processes as the business scales
Self-sufficient with the ability to manage own workload and priorities
Eager to learn and grow with our People Solutions team
Prior experience working with an HRIS, such as Workday (a plus)
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
Competitive compensation that may include equity
Retirement and Employee Stock Purchase Plans
Flexible paid time off
Comprehensive benefit plans covering medical, dental, vision, life, and disability
Family services that include fertility benefits and equal paid parental leave
Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
A curated in-office employee experience, designed to foster community, team connections, and innovation
Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
Employee Resource Groups that provide supportive communities within Braze
Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
BRAZE IS AN
